Summary
Overview
Work History
Education
Skills
Certification
COMMUNICATION
LEADERSHIP
Certificates
Timeline
Generic

Gemma Audino

Summary

Dynamic professional with over five years of management experience, seeking to leverage strong organisational and leadership skills in an administrative role or Early Learning Role. Committed to continuous personal and professional development, with a keen interest in contributing to team success and enhancing operational efficiency. Eager to embrace new challenges that align with career aspirations and foster growth within a supportive work environment. Proven ability to adapt and thrive in fast-paced settings, ensuring effective communication and collaboration across all levels of an organisation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Early learning delivery consultant

HCPA
01.2025 - Current
  • Deliver product knowledge on the industry for both long day care and family daycare for new and existing clients in the felid.
  • Develop training plans for new recruit's as part of the HCPA delivery and sales team
  • Expert knowledge in the process for becoming an early learning approved provider
  • Training clients on product knowledge to help them prepare for their assessment process of the application
  • Review and edit policies and procedures for both long day care and family daycare
  • Help clients to understand the finance side of opening an early learning business
  • Source services to be purchased or lease for newly established early learning providers.
  • Complete market analysis for potential services to be purchase and deem if a viable option.

Key achievements:

  • Successful helped clients through the provider approval process and proceeding onto purchasing their own service
  • Grow the department from 50 clients to 150 clients in 6 months
  • Successfully help clients quickly through the process in only a matter of 8 weeks.

Compliance/Hr Recruitment/ regional manager

Big Childcare
05.2022 - 12.2024
  • Medical management/RMP.
  • Budgeting.
  • Program set up.
  • Program planning/critical reflections.
  • Whole Service compliance management.
  • QIP development
  • Recruitment/interviews
  • Staff mentoring
  • Staff training/inductions.
  • Service walk through/tours.
  • CCS/ACCS knowledge.
  • Building/implementing routines.
  • Working with children with Additional needs
  • QIKKIDS & XAP programing.
  • Direct debits/Debt Management.
  • Reading and analyzing statements
  • Rostering.
  • Prepare and deliver meeting agendas

Center Manager

Big Childcare
04.2021 - 05.2022

Service Coordinator

TheirCare
04.2020 - 04.2021

Co-room leader

Werribee Little Learners
04.2018 - 04.2020

Room leader

Josie Bright Beginnings
02.2016 - 04.2018

Crew Trainer

Red Rooster Taylors lakes
09.2013 - 12.2016

Education

Diploma - early childhood education

Selmar Institute of Education
01.2017

Certificate III - early childhood Education

Partners in training
01.2016

Skills

  • NQF & ELYF framework understanding/implementation
  • Assessment and Rating preparation/and conduction
  • Interest in skill enhancement opportunities
  • Highly skilled in Programming, Planning, and execution of educational experiences
  • Strong rapport with parents / clients
  • Ability to work in a team environment and solo as / when required
  • Always striving to meet the needs and wants of each child
  • Enhancing program growth
  • Strong knowledge and understanding with Microsoft software
  • Strong understanding and ability to multitask and meet deadlines
  • Strong knowledge of the process to become an approved provider
  • Key understanding when comparing a marker analysis for an early learning service

Certification

  • child protection training - VIC education
  • National law and childcare subsidy- professional development through ACEQUA
  • PMC / Fit and proper person development- Department of education
  • Fraud awareness personal development- Department of education
  • Governance and risk management skill development- ECA learning Hub

COMMUNICATION

In the past nine years, I have focused on developing my skills and knowledge in the education industry. I have devoted my time to building my professional career and strengthening my understanding of running and implementing education programs in both early childhood and OSHC.

Throughout my studies and experience, I have developed the ability to facilitate strong relationships with key stakeholders, staff, and children. I have also refined my skills in preparing and conducting team meetings and training sessions at both small and large levels. In addition, I have gained valuable experience in managing difficult conversations and meetings with parents, stakeholders, and co-workers when issues have been raised.

More recently, I have transitioned into supporting new and existing early learning professionals by working as a consultant for both long day care and family day care services. Through this work, I have developed a strong understanding of the process of becoming an approved provider, while also drawing on my early experience working on the front line of the industry. This combination of frontline knowledge and consultancy skills has allowed me to ensure that the highest standards are met and that only the best professionals continue to shape the sector.

LEADERSHIP

As a Centre Manager for a large childcare service, I was responsible for managing a team of 6–7 staff. I took pride in supporting and guiding my team to grow into the best possible version of themselves as educators. Many of the team members I trained progressed into management or teaching positions, demonstrating the effectiveness of my mentoring. I also assisted staff in making career choices and developing life skills, which contributed to high staff retention and a positive workplace culture.

As a Regional Manager, I oversaw 23 services in the western suburbs. In this role, I worked closely with service managers to strengthen operations, improve compliance, and enhance the quality of educational programs. I facilitated leadership training, goal-setting, and professional development planning for managers and their teams. Under my guidance, services saw measurable improvements in assessment and rating outcomes, team performance, and overall program quality.

In my role as an Early Learning Consultant, I applied my expert industry knowledge to build the capacity of HCPAs in understanding early learning practices. I also developed the skills of new recruits and sales team members without early learning backgrounds, enabling them to confidently engage with services. This not only improved internal knowledge but also directly supported business growth, stronger client relationships, and higher service satisfaction.

Certificates

  • Valid working with Children checks for Victoria and NSW.
  • HLTAID011/12 First aid.
  • HLT009/010 CPR and life support.

Timeline

Early learning delivery consultant

HCPA
01.2025 - Current

Compliance/Hr Recruitment/ regional manager

Big Childcare
05.2022 - 12.2024

Center Manager

Big Childcare
04.2021 - 05.2022

Service Coordinator

TheirCare
04.2020 - 04.2021

Co-room leader

Werribee Little Learners
04.2018 - 04.2020

Room leader

Josie Bright Beginnings
02.2016 - 04.2018

Crew Trainer

Red Rooster Taylors lakes
09.2013 - 12.2016

Certificate III - early childhood Education

Partners in training

Diploma - early childhood education

Selmar Institute of Education
Gemma Audino