Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Gemma Bethel

Georgetown,QLD

Summary

Multi-skilled Business Administration Officer with 3 years of experience in handling administrative duties and supporting executive team members. Strong analytical skills with a keen eye for detail, combined with excellent communication and organisational abilities. I am eager to transition into an Executive Assistant role to apply administrative expertise and expand my skill set.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Finance Administration Officer

Etheridge Shire Council
GEORGETOWN, QLD
02.2022 - Current
  • High attention to detail
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
  • Aided colleagues, supervisors, and customers through regular communication and assistance
  • Managed team petty cash, purchase orders and account transactions
  • Created, prepared, and delivered reports to various departments
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Managed daily payment processing and bank reconciliation
  • Prepared agendas and took meeting minutes during Councils General Meetings
  • Drafted and distributed invoices for outstanding payments
  • Maintained personnel records and updated internal databases to support document management
  • Followed detailed directions from management to complete daily paperwork and computer data entry
  • Volunteered to help with special projects of varying degrees of complexity
  • Create and upload executive documents to Councils Website and Facebook page
  • Opened and properly distributed incoming mail
  • Confidently use and create documents using Microsoft Excel and Word.

Business Administration Trainee

Etheridge Shire Council
GEORGETOWN, QLD
02.2021 - 02.2022
  • Answering and managing all incoming phone calls and responding to customer inquiries
  • Greet and communicate walk-in customers
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions
  • Assist in general reception duties
  • Establish and maintain a range of basic databases and records systems
  • Contributing to the health and safety of others and assist in all areas of work wherever possible
  • Confidently use Practical (PCS)
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Childcare

Georgetown 'Little Gems'
01.2018
  • Engaged with parents and families to build positive relationships for children to thrive
  • Prepared and served nutritious and healthy meals and snacks
  • Supported children's emotional and social development by encouraging positive self-concepts and understanding of others
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
  • Developed age-appropriate activities and crafts to engage children
  • Clean after/between each activity.

Georgetown Roadhouse

Jabena Pty Ltd
01.2016
  • Worked well in a team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash and credit card transactions with excellent accuracy levels
  • Packed shelves.

Skills

  • Business Administration
  • Analytical Skills
  • Communication
  • Organisational Abilities
  • Time management abilities
  • Planning and coordination
  • Excellent Communication
  • Problem-Solving

Certification

  • Certificate III in Business Administration
  • First Aid & CPR

References

Mrs Megan Alexanderson, Senior Finance Officer, Etheridge Shire Council, XXXXX, GEORGETOWN, QLD, 4871, (07) 4079 9022

Timeline

Finance Administration Officer

Etheridge Shire Council
02.2022 - Current

Business Administration Trainee

Etheridge Shire Council
02.2021 - 02.2022

Childcare

Georgetown 'Little Gems'
01.2018

Georgetown Roadhouse

Jabena Pty Ltd
01.2016
  • Certificate III in Business Administration
  • First Aid & CPR
Gemma Bethel