Gemma Cengia
Mordialloc,Victoria
Summary
I am seeking employment for a full-time/ part-time position. I highly enjoy working in a team but also can work independently when necessary. I have excellent skills working in customer service and would like the opportunity to further my skills and experience in the work industry
Overview
10
10
years of professional experience
Work History
Babysitter
Family Members
01.2013 - 01.2018
- I am constantly assisting extended family and family friends in their babysitting requirements
Team Member
KFC
01.2018 - 05.2021
- I developed knowledge about products and sale items to answer customer’s queries professionally
- Always maintained a clean work area by keeping floors free from spills, water and hazardous debris and always used cleaning products to prevent food borne illness
Manager
KFC
05.2021 - 02.2022
- As a manager I have perform functions such as planning for upcoming promotions, organizing my team for their shifts, staffing them, directing on what they need to do and how to achieve it and controlling the team in stressful times
Animal Attendant
Australian Animal Protection Society
02.2020 - 03.2020
- I volunteered at the AAPS, where I took care for lost, abandoned, orphaned, or unwanted animals and aimed to return as many as possible to their owners or to find them new. I clean their kennels to get them ready for people to adopt them and I engage with them so when they do get adopted, they aren’t scared to around other people. I checked them when they were brought into the facility for fleas and ticks and gave them the medication that they needed
Animal Attendant
KIP Doggy Daycare And Staycation
11.2021 - Current
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals safely during health check ups.
- At KIP, I take care of all types of dogs. I play with them to engage in active learning for them. We do lots of social time with them, so they are comfortable to be around other humans, and to be comfortable to be around other dogs. Every week we pick a different activity to engage with them and for them to do learn a new thing every week.
- At KIP, I also do reception work, replying to emails and answering calls inquiring about our services, booking new dogs in and current dogs for their next visits and returning calls people have made to talk about our doggie day care.
- We have just opened our staycation, with this I clean the kennels that they were in, do health checks to make sure everything is right with them, give them their medication if owners have given them to us
Education
No Degree - Vet Nursing
Kangan Institute
Melbourne, VIC04.2023
No Degree - Animal Studies
Box Hill Institute of TAFE
Melbourne, VIC06.2021
High School Diploma -
Kilbreda College
Mentone, VIC11.2020
Skills
- Staff Training
- Sales Expertise
- Money Handling
- Facility Cleaning
- Technical Support
- Safety Procedures
- Computer Skills
- Teamwork and Collaboration
- Pet Handling
- Wound Cleaning
- Disease Prevention
Additional Information
Referee
Name: Elizabeth Boccari
Telephone: 0401 359 093
Availabilities
- Monday, Tuesday, and Fridays all days
- weekends available
Timeline
Animal Attendant
KIP Doggy Daycare And Staycation
11.2021 - Current
Manager
KFC
05.2021 - 02.2022
Animal Attendant
Australian Animal Protection Society
02.2020 - 03.2020
Team Member
KFC
01.2018 - 05.2021
Babysitter
Family Members
01.2013 - 01.2018
No Degree - Vet Nursing
Kangan Institute
No Degree - Animal Studies
Box Hill Institute of TAFE
High School Diploma -
Kilbreda College
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