Ricki-lee Hay
Crestmead,NSW
Summary
Proven team player with a strong background in customer service and sanitation, honed at MacDonalds and Logan Center Pub. Excelled in maintaining high cleanliness standards and providing exceptional service, demonstrating excellent communication and problem-solving skills. Adapted to fast-paced environments, ensuring customer satisfaction and operational efficiency.
Experienced with fast-paced service environments, delivering prompt and accurate order processing. Uses effective communication and multitasking skills to maintain customer satisfaction. Knowledge of cash handling and teamwork principles, ensuring smooth operations and positive customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
MacDonalds
02.2024 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Kitchen Hand
Logan Center Pub
07.2023 - 10.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Drive-Thru Cashier
MacDonalds
06.2020 - 03.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Followed food safety and sanitation guidelines at all times.
Education
No Degree - Rsg &rsa
Clear To Work
Online11-2024
Skills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Stress tolerance
- Cash handling expertise
- Payment handling
- Patience and empathy
- Motivation and initiative
- Supply restocking
- Friendly and outgoing
- Reliable and punctual
- Honest and dependable
Certification
RSA
RSG
Timeline
Drive-Thru Cashier
MacDonalds
02.2024 - Current
Kitchen Hand
Logan Center Pub
07.2023 - 10.2023
Drive-Thru Cashier
MacDonalds
06.2020 - 03.2022
No Degree - Rsg &rsa
Clear To Work
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