Gemma Hodge

- Provided friendly customer service

- maintained cleanliness of gaming area, regularly cleaning machines, floor, and bar area

- exhibited strong communication skills while interacting with customers, answering questions and resolving issues

- organisational and multitasking skills

• Maintained general knowledge of departments to help customers quickly locate products and merchandise.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
• Developed strong relationships with regular customers which increased return visits.