Gemma Hooper
Ascot ,QLD
Summary
Motivated student with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Waitress and Hospitality Worker
04.2021 - 11.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working.
- Able to work in fast paced environment
- Displayed enthusiasm and promoted excellent service to customers
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on policies and procedures.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash
Education
High School Student -
St Margaret's Anglican Girl School
Ascot, QLD2024
Skills
- Dining Area Maintenance
- Menu Recommendations
- Customer Service
- Guest Relations Management
- Team Collaboration
- Cash Handling
- Payment Processing
- Hospitality and service industry background
Certification
Certfication II in hospitality
Similar Profiles
MOHAMED EL HEMOUNIMOHAMED EL HEMOUNI
NA at NANA at NA
Charlee GrondinCharlee Grondin
Gardienne d'enfants at NAGardienne d'enfants at NA
Do Hyun KwakDo Hyun Kwak
Multifunctional Additive Process Optimization at NAMultifunctional Additive Process Optimization at NA
Isabella Grace MelendezIsabella Grace Melendez
Private Tutor at NAPrivate Tutor at NA
Finny O'HareFinny O'Hare
Horse Handler at Horse HouseHorse Handler at Horse House