Gemma Lee
NORTH RYDE,NSW
Summary
Experienced Optical Dispenser with a background in customer service, health fund claims management, and prescription understanding. Skilled in recommending tailored solutions. Active member of the International Subcommittee of the Data Science Society, showcasing strong communication and teamwork abilities by supporting international students and coordinating successful events.
Overview
1
1
year of professional experience
Work History
Subcommittee
SUDATA
University Of Sydney
07.2024 - Current
- Assisted international students in adapting to the Data Science Society through both academic and general sessions by providing guidance, support, and resources as a member of the subcommittee.
- Successfully managed participant registration for Datathon and Networking Night with sponsor companies, ensuring smooth operations and contributing to the event's overall success.
Optical Dispenser
1001 Optometry Top Ryde
Sydeny/Ryde, NSW
07.2023 - Current
- Developed strong communication skills by interacting with patients, staff, and optometrists to ensure smooth operations and quality service.
- Utilized Optomate software to process health fund claims, schedule appointments, handle orders, and manage patient details.
- Educated customers on lens options and made appropriate recommendations based on their facial features, style preferences, and budget.
- Processed private health fund claims accurately, ensuring compliance with regulations, and providing efficient service to patients.
Education
Bachelor of Software Engineering -
University of Sydney
Sydney, NSW06-2027
Skills
- Effective team collaboration
- Problem solving
- Event coordination
- Communication skills
- Time Management
- Customer Service
Languages
Korean
Native/ Bilingual
Timeline
Subcommittee
SUDATA
07.2024 - Current
Optical Dispenser
1001 Optometry Top Ryde
07.2023 - Current
Bachelor of Software Engineering -
University of Sydney
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