Gemma Littler
Nerang,Gold Coast
Summary
I strive to maintain accuracy and consistency in task completion, individual performance and team goal-achievement, using acute attention to detail. I’m also hardworking and a passionate job seeker with strong organisational skills eager to secure entry-level electrician apprentice position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Car Washer Coordinator
Sunshine Automotive
Southport
08.2024 - Current
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
- Enhanced customer satisfaction by providing thorough and efficient car washing services.
- Pressure washed car exterior, wheel wells, and tires.
- Continuously surpassed productivity goals by optimizing workflow processes and collaborating with team members efficiently.
- Completed comprehensive interior cleanings within tight timeframes without compromising on quality.
In Store
Domino’s
Nerang
11.2021 - 08.2024
- Resolved customer issues promptly and professionally, ensuring high levels of satisfaction and loyalty.
- Provided support to colleagues during busy periods or absences, demonstrating teamwork abilities that contributed to overall store success.
- Achieved consistent sales goals by effectively upselling products through engaging demonstrations of key features and benefits.
- Trained new employees on company policies, procedures, product offerings, resulting in faster integration into the team''s workflow.
- Collaborated with team members to ensure smooth store operations during peak hours and special events.
- Participated in ongoing training programs to stay current on industry trends, product knowledge, and best practices for customer service.
- Enhanced customer satisfaction by providing efficient and friendly service at the cash register.
- Streamlined store operations by implementing efficient processes for tasks such as cash handling, merchandise stocking, and customer service.
- Supported inventory management efforts by accurately counting stock items and updating records as needed.
- Handled merchandise returns efficiently, minimizing disruption to store operations and maintaining customer satisfaction levels.
- Built strong relationships with customers through excellent communication skills, resulting in repeat business and positive word-of-mouth referrals.
- Played a crucial role in achieving quarterly targets through diligent work ethic, result-driven task completion, and proactive problem-solving skills.
- Maintained a clean and organized store environment to promote an enjoyable shopping experience for customers.
- Increased in-store sales by assisting customers with product recommendations based on their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Keebra Park State High School
Southport, QLD09.2023
Skills
- Pressure washer
- Safety awareness
- Efficient Work Pace
- Vacuuming
- Goal-Driven
- Physical Stamina
- Team Leadership
- Damage Prevention
- Productivity and Time Management
- Calm and Pleasant Demeanor
- Team Collaboration
- Creative Thinking
Timeline
Car Washer Coordinator
Sunshine Automotive
08.2024 - Current
In Store
Domino’s
11.2021 - 08.2024
Keebra Park State High School