Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gemma Littler

Nerang,Gold Coast

Summary

I strive to maintain accuracy and consistency in task completion, individual performance and team goal-achievement, using acute attention to detail. I’m also hardworking and a passionate job seeker with strong organisational skills eager to secure entry-level electrician apprentice position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Car Washer Coordinator

Sunshine Automotive
Southport
08.2024 - Current
  • Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
  • Greeted customers and guided cars into washing and detailing area.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Enhanced customer satisfaction by providing thorough and efficient car washing services.
  • Pressure washed car exterior, wheel wells, and tires.
  • Continuously surpassed productivity goals by optimizing workflow processes and collaborating with team members efficiently.
  • Completed comprehensive interior cleanings within tight timeframes without compromising on quality.

In Store

Domino’s
Nerang
11.2021 - 08.2024
  • Resolved customer issues promptly and professionally, ensuring high levels of satisfaction and loyalty.
  • Provided support to colleagues during busy periods or absences, demonstrating teamwork abilities that contributed to overall store success.
  • Achieved consistent sales goals by effectively upselling products through engaging demonstrations of key features and benefits.
  • Trained new employees on company policies, procedures, product offerings, resulting in faster integration into the team''s workflow.
  • Collaborated with team members to ensure smooth store operations during peak hours and special events.
  • Participated in ongoing training programs to stay current on industry trends, product knowledge, and best practices for customer service.
  • Enhanced customer satisfaction by providing efficient and friendly service at the cash register.
  • Streamlined store operations by implementing efficient processes for tasks such as cash handling, merchandise stocking, and customer service.
  • Supported inventory management efforts by accurately counting stock items and updating records as needed.
  • Handled merchandise returns efficiently, minimizing disruption to store operations and maintaining customer satisfaction levels.
  • Built strong relationships with customers through excellent communication skills, resulting in repeat business and positive word-of-mouth referrals.
  • Played a crucial role in achieving quarterly targets through diligent work ethic, result-driven task completion, and proactive problem-solving skills.
  • Maintained a clean and organized store environment to promote an enjoyable shopping experience for customers.
  • Increased in-store sales by assisting customers with product recommendations based on their needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Keebra Park State High School
Southport, QLD
09.2023

Skills

  • Pressure washer
  • Safety awareness
  • Efficient Work Pace
  • Vacuuming
  • Goal-Driven
  • Physical Stamina
  • Team Leadership
  • Damage Prevention
  • Productivity and Time Management
  • Calm and Pleasant Demeanor
  • Team Collaboration
  • Creative Thinking

Timeline

Car Washer Coordinator

Sunshine Automotive
08.2024 - Current

In Store

Domino’s
11.2021 - 08.2024

Keebra Park State High School
Gemma Littler