Gemma Purcell
Brisbane,QLD
Summary
A psychological science student wanting to pursue a career in the organisational psychology or human resources industry. Background in project management and research. Gained practical experience through hands-on roles, demonstrating capabilities in problem-solving, teamwork and adaptability. Demonstrated strong communication skills and ability to create impactful contributions to team projects. Possess diligence, quick-learning abilities, and commitment to achieving company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Admin Assistant
Spectrum Services QLD
Brisbane , QLD
08.2024 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Generated content for various media platforms, such as websites and social media accounts.
- Assisted with the development and implementation of marketing campaigns.
Intern - People and Culture
Senex Energy Australia
Brisbane, QLD
11.2025 - 02.2026
- Managed employee records in the HR information system ensuring data accuracy and confidentiality.
- Conducted research on HR policies to recommend updates and improvements.
- Participated in training sessions to enhance knowledge of human resources best practices.
- Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
- Developed reports for HR team members to use during meetings and presentations.
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
Academic Tutor
St John's College
Brisbane , Queensland
02.2024 - 12.2025
- Provided personalised feedback on student work that was both constructive and encouraging.
- Assisted students in creating a plan of action for completing assignments on time.
- Guided students on how to approach problem-solving strategies.
- Awarded the Academic Tutor role due to high achievements in specific subjects within my degree.
Salesperson
Harvey Norman
Toowoomba , QLD
11.2023 - 01.2025
- Engaged in full-time roles throughout the university holiday periods spanning two years.
- Assisted customers in selecting appropriate products or services for their needs.
- Collaborated with team members to develop effective sales plans.
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
Barista
Nodo
Brisbane , QLD
03.2024 - 11.2024
- Organized workstations to enhance efficiency during peak hours.
- Trained new baristas on food handling safety standards and company policies.
- Followed safety protocols while operating machinery, including grinders and espresso machines.
- Maintained all equipment in accordance with manufacturer's instructions.
- Prepared specialty coffee drinks, including lattes, cappuccinos, and mochas.
- Collaborated with nodo throughout second year university commitments to manage operations effectively.
Restaurant Team Member
Gipps Restaurant Toowoomba
Toowoomba , QLD
01.2019 - 02.2023
- Developed positive relationships with regular customers through friendly conversation.
- Served alcoholic beverages responsibly following state laws.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
Education
Bachelor of Psychological Science (Honours) - Psychology
University of Queensland
Brisbane, QLD11-2026
Head Start Course - Foundation of Science
University of Southern Queensland
Toowoomba, QLD12-2021
Secondary Education -
St Ursula's College
Toowoomba, QLD11-2022
Skills
- Administrative support
- Time management
- Team collaboration
- Professional communication
- Social media and promotions
- Research methods
- Problem solving
- Professional experience in Excel
- Professional experience in Power BI
- Professional experience in data analysis
Certification
- CPR First Aid Certificate
- Up-to-date CPR qualifications
- Open license with fully comprehensive car insurance
- Working with children check
- Paid blue card
Referee
Ian Lewis, Business Partner
Moore Lewis, and Partners Accountants and Tax Advisers - Toowoomba
Ph: 041 710 1675
More referee's can be provided upon request.
Timeline
Intern - People and Culture
Senex Energy Australia
11.2025 - 02.2026
Marketing Admin Assistant
Spectrum Services QLD
08.2024 - Current
Barista
Nodo
03.2024 - 11.2024
Academic Tutor
St John's College
02.2024 - 12.2025
Salesperson
Harvey Norman
11.2023 - 01.2025
Restaurant Team Member
Gipps Restaurant Toowoomba
01.2019 - 02.2023
Bachelor of Psychological Science (Honours) - Psychology
University of Queensland
Head Start Course - Foundation of Science
University of Southern Queensland
Secondary Education -
St Ursula's College