Gemma Rin
Sandhurst,Victoria
Summary
Motivated worker skilled at providing excellent customer service experience of up to 3 years. Adept at swiftly resolving problems and thrive in demanding situations, cultivating a positive atmosphere at work. Bound to possess a strong work ethic and the ability to build rapport with anyone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
SmartWares
02.2023 - Current
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 23kg
Retail Cashier
Ritchies Super IGA
10.2019 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Carrum Downs Secondary College
Carrum Downs, VIC10.2022
Certificate III - Fashion Design
Elisabeth Murdoch College
Langwarrin, VIC10.2022
Skills
- Customer Service
- Heavy Equipment Operation
- Customer Satisfaction
- POS System Operation
- Excellent communication
- Problem-solving abilities
- Patience and composure
- Positive attitude
- Materials Handling and Transport
Certification
- Licensed RSA
- Licensed WWC
- Current First Aid & CPR (HLTAID011)
Timeline
Warehouse Worker
SmartWares
02.2023 - Current
Retail Cashier
Ritchies Super IGA
10.2019 - 02.2022
High School Diploma -
Carrum Downs Secondary College
Certificate III - Fashion Design
Elisabeth Murdoch College
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