Gemma Savage
Dalby,QLD
Summary
Dynamic professional with a versatile background including roles at Queensland Education and the Australian Department of Defence. Excelled in relationship building and technical efficiency, enhancing system reliability and fostering supportive educational environments. Proven track record in special needs education and system maintenance, demonstrating exceptional mentorship and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Teacher Aide
Queensland Education
09.2021 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Combat Systems Operator
Australian Defence Force
11.2015 - 09.2021
- Monitored system performance to ensure smooth operations and prevent downtime.
- Performed routine maintenance tasks for enhancing system reliability.
- Improved system efficiency by identifying and resolving technical issues.
- Implemented software updates, ensuring systems remained current and secure.
- Managed system backups to protect data integrity.
Pharmacy Assistant
Priceline Pharmacy
01.2007 - 11.2015
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
Education
Certificate IV - Teacher Aide
TAFE NSW
NSW09.2021
Defence Force School of Signals
Victoria11.2016
Certifate II Military Skills -
Australian Defence Force
Victoria02.2016
High School Certificate -
Eastern Hills Senior High School
Mount Helena, WA11.2006
Skills
- Relationship building
- Student engagement
- Positive role model and mentor
- Special needs students
- Special education
References
Jami Jones
Senior Teacher- Dalby State High School
MOB 0427 874 291
Erin Buckingham
Detachment Corporal- Australian Defence Force
MOB 0411 885 339
Timeline
Teacher Aide
Queensland Education
09.2021 - Current
Combat Systems Operator
Australian Defence Force
11.2015 - 09.2021
Pharmacy Assistant
Priceline Pharmacy
01.2007 - 11.2015
Certificate IV - Teacher Aide
TAFE NSW
Defence Force School of Signals
Certifate II Military Skills -
Australian Defence Force
High School Certificate -
Eastern Hills Senior High School
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