Summary
Overview
Work History
Education
Skills
Timeline
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Gemma Sayer

Perth,WA

Summary

I am a highly-motivated individual with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am well organized, motivated and eager to apply time management and organizational skills in a new work environment. I am currently seeking an entry-level position where i can use my current knowledge as well expanding my skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

In Store Support

Bottle-O
Perth, WA
01.2023 - Current
  • Answered telephone calls promptly and courteously.
  • Restocked items as needed to maintain adequate supply levels on shelves.
  • Organized backroom storage areas for efficient inventory control.
  • Reconciled register reports at end of shift against total sales receipts.
  • Maintained accurate records of daily sales activities using computer software programs.
  • Performed opening and closing procedures for the store each day according to company policies.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Retail Assistant

PK Fresh IGA
Perth, WA
05.2021 - 01.2023
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments using cash register, credit card machine and POS system.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Engaged with customers and recommended products based on needs and requests.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Performed regular inventory checks to ensure accurate stock control.

Education

Safety Bay Senior High School
Perth, WA

Skills

  • Inventory Management
  • Customer Assistance
  • Store Organization
  • Problem-Solving Aptitude
  • Team Collaboration
  • Safety and Cleanliness Standards
  • Computer Proficiency and Microsoft Office

Timeline

In Store Support

Bottle-O
01.2023 - Current

Retail Assistant

PK Fresh IGA
05.2021 - 01.2023

Safety Bay Senior High School

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