Gemma Warburton
Townsville,QLD
Summary
Hardworking and diligent worker with nearly two years of experience in a face-paced environment. Has hands-on experience in various areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.
Overview
2
2
years of professional experience
Work History
Cashier, Drive-Thru Cashier
McDonald's
Townsville, QLD
02.2023 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked effectively in fast-paced environments.
- Implemented appropriate solutions to resolve customer complaints.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Prepared food items such as fries, drinks, and desserts according to restaurant standards.
- Greeted customers and took their orders in a friendly and efficient manner.
- Regularly checked inventory levels for restocking needs.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
Education
St. Patrick's College
Townsville, QLDSkills
- Friendly, positive attitude
- Great customer service
- Time management
- Money handling
- Teamwork and collaboration
- Problem solving
- Excelling in communication
- Safe food handling
Timeline
Cashier, Drive-Thru Cashier
McDonald's
02.2023 - Current
St. Patrick's College
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