Gemma Wilson
Bellbird,NSW
Summary
Reliable healthcare and cleaning professional with experience supporting hospital meal service, infection control, and high-standard cleaning across patient areas, council facilities, and public spaces. Known for safe food handling, careful chemical use, strong teamwork, and maintaining clean, orderly environments that support comfort and efficiency.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Cleaner
Cessnock City Council
cessnock, 2325
04.2026 - Current
- Maintained cleanliness of Cessnock City Council facilities, ensuring safe and welcoming environments in offices, amenities, and public areas.
- Performed sweeping, mopping, and vacuuming of floors in council workplaces and community spaces, enhancing cleanliness and visitor experience.
- Sanitised toilets, kitchens, and touchpoints using approved cleaning chemicals.
- Disposed of waste and emptied bins from council buildings and service areas, contributing to overall sanitation and hygiene.
Hospital Catering Assistant
The Calvary Mater Hospital
08.2021 - Current
- Assisted in preparation and service of meals for patients and staff, ensuring quality and compliance with dietary restrictions.
- Monitored food quality during preparation and service, promptly addressing issues to uphold high standards.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Supported kitchen operations by maintaining cleanliness and organization of workspaces and equipment.
- Collaborated with team members to streamline food delivery processes, enhancing efficiency and service speed.
- Developed inventory tracking systems to manage supplies effectively and reduce waste.
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated with staff during events to ensure smooth service delivery.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Hospital Assistant
Cessnock Hospital
03.2020 - 08.2021
- Executed infection control measures, effectively preventing illness in healthcare settings.
- Maintained high cleanliness and sanitization standards, contributing to reduced germ transmission.
- Delivered friendly and professional support to patients, families, and colleagues, enhancing patient experience.
- Prepared and served food to patients.
Cleaner
Carol's Cleaning Service
07.2019 - 02.2020
- Implemented eco-friendly cleaning practices to promote environmental sustainability and reduce waste.
- Performed housekeeping tasks to maintain cleanliness in client spaces to boost satisfaction.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Stocked and organized cleaning supplies to minimize downtime and maintain efficient service.
- Maintained cleanliness in client spaces through housekeeping tasks to enhance overall satisfaction.
Cleaner
Active Cleaning Service
07.2014 - 06.2018
- Ensured cleanliness and hygiene in residential and commercial properties through detailed cleaning processes.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Performed thorough daily cleaning tasks, including sweeping, mopping, and dusting, to enhance workplace cleanliness.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Managed cleaning equipment, chemicals, and materials safely, adhering to safety protocols to prevent accidents.
- Developed daily task schedules to optimize workflow and ensure timely completion of assignments.
- Collaborated with clients to understand specific needs, providing personalized cleaning solutions that exceeded expectations.
- Built strong client relationships through professionalism and consistent delivery of tailored cleaning services.
Education
No Degree - Year 7-11
Toronto High School
Toronto, NSW12-2013
Skills
- Cleaning and sanitizing
- Food safety
- Infection control
- Surface sanitizing
- Restroom cleaning
- Cleaning chemical usage
- Waste disposal
- Waste disposal methods
- Floor care
- Restroom cleaning\
- Residential cleaning
- Facility maintenance
- Time management
- Team coordination
- Multitasking and organization
- Problem-solving
- Attention to detail
- Safety compliance
- Safety regulations
- Team management
- Customer service
- Meal delivery
- Workplace hygiene
- Restroom cleaning
- Commercial and residential cleaning
Availability
I am available early morning starts or late night finishes, I am available weekdays, weekends, public holidays.
Certification
- first aid certified
Timeline
Cleaner
Cessnock City Council
04.2026 - Current
Hospital Catering Assistant
The Calvary Mater Hospital
08.2021 - Current
Hospital Assistant
Cessnock Hospital
03.2020 - 08.2021
Cleaner
Carol's Cleaning Service
07.2019 - 02.2020
Cleaner
Active Cleaning Service
07.2014 - 06.2018
No Degree - Year 7-11
Toronto High School