Gemma Louise Lord
Quinns rocks,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Animal Attendant / 2IC
Happy Tails Doggy Daycare
West Perth, WA
03.2022 - Current
- Caring for the dogs in daycare – Creating enrichment ideas, making sure all dogs and staff are safe
- Cleaning and sanitizing daycare and workplace
- Reception duties – Answering the phone, making bookings, speaking to owners, taking payments, and Managing staff.
Animal Attendant/ Driver
Julie’s Boarding Kennels and Cattery
Malaga, Perth
07.2021 - 03.2022
- Sanitizing and cleaning kennels
- Moving and handling animals of all sizes and breed
- Feeding animals a nutritious diet
- Transporting dogs and cats for the city of swan
- Grooming and daily care of animals
- Washing and basic cleaning tasks
Receptionist/café worker/housekeeper
Sorrento Beach Resort
Sorrento, Perth
11.2019 - 07.2021
- Reception duties – Answering the phone, checking guests in and out and making bookings
- Restaurant duties – Taking orders, serving food and drinks to customers, cleaning duties
- Supervising duties - Organising teams, delegating tasks, inspecting completed work
- Changing beds, vacuuming, dusting and re-organising rooms for guests
- Cleaning swimming pool, spa and sauna
Assistant Manager
Hairhouse Warehouse
Bondi Junction, Sydney
03.2019 - 08.2019
- Store Organisation
- Office Duties
- Managing staff
- Selling products
Counter manager leading to store manager 2019
Napoleon Perdis
Hurstville, Sydney
10.2016 - 01.2019
- Make up Application
- Selling products
- Counter organisation
- Rosters and general paperwork.
- Managing staff and travellers
Education
Cert IIII - Animal Welfare And Care
Tafe WA
Perth, WA04-2023
Some College (No Degree) - Medical Reception
AMA
Perth, WASkills
- Exceptional customer service
- Computer literate with a range of systems including Microsoft Office
- Excellent communicator
- Ability to handle telephone enquiries courteously and professionally
- Excellent verbal and written skills
- Confident with cash management
- Extremely organised
- Caring and compassionate
- Attention to Detail
Hobbies and Interests
- Caring for my dog and going on hikes.
- Socialising with friends
- Spending quality time with my family.
- Travelling
References
Available upon request
Timeline
Animal Attendant / 2IC
Happy Tails Doggy Daycare
03.2022 - Current
Animal Attendant/ Driver
Julie’s Boarding Kennels and Cattery
07.2021 - 03.2022
Receptionist/café worker/housekeeper
Sorrento Beach Resort
11.2019 - 07.2021
Assistant Manager
Hairhouse Warehouse
03.2019 - 08.2019
Counter manager leading to store manager 2019
Napoleon Perdis
10.2016 - 01.2019
Cert IIII - Animal Welfare And Care
Tafe WA
Some College (No Degree) - Medical Reception
AMA
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