Gene Wilton
Fletcher,NSW
Summary
Dynamic and adaptable Pharmaceutical Assistant with a proven track record at Blooms The Chemist. Excelled in multitasking and critical thinking, enhancing pharmacy operations and patient satisfaction. Demonstrated expertise in inventory management and customer service, alongside a commitment to continuous learning and team collaboration.
Overview
1
1
year of professional experience
Work History
Pharmaceutical Assistant
Blooms The Chemist
05.2023 - 10.2024
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
- Developed innovative branded marketing collateral for use by sales team in sales cycle process.
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Collaborated with pharmacists to ensure timely delivery of medications, improving patient outcomes.
- Increased patient satisfaction by providing accurate and efficient pharmaceutical support.
- Assisted in training new employees, contributing to a cohesive and knowledgeable team environment.
- Provided excellent customer service, addressing patients'' concerns and answering questions about medications and their side effects.
- Managed proper storage of pharmaceuticals, maintaining efficacy and preventing contamination or degradation of products.
- Expedited prescription refills through effective coordination between patients, prescribers, and pharmacists—reducing wait times for customers significantly.
- Actively participated in continuing education opportunities, staying current on industry advancements and best practices within the field of pharmacy assistance.
- Enhanced pharmacy operations by assisting with inventory management and maintaining a well-organized workspace.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received incoming supplies and stocked in correct locations.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Greeted customers at counter and provided excellent customer service.
- Re-stocked shelves with prescribed medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
Education
Year 10 Certificate -
Callaghan College Wallsend Campus
Wallsend, NSWYear 7 - 9 -
Hunter River High School
Heatherbrae, NSW12.2023
Skills
- Product Knowledge
- Self Motivation
- Recordkeeping skills
- Task Prioritization
- Cash Register Operations
- Safety Protocols
- Team building
- Relationship Building
- Cash Handling
- Decision-Making
- Customer care standards
- Adaptability and Flexibility
- Patient Safety
- Effective Communication
- Active Listening
- Team Collaboration
- Organizational Skills
- Critical Thinking
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Attention to Detail
- Time Management
- Customer Service
- Counter support
- Pharmacy operations
Timeline
Pharmaceutical Assistant
Blooms The Chemist
05.2023 - 10.2024
Year 10 Certificate -
Callaghan College Wallsend Campus
Year 7 - 9 -
Hunter River High School
Similar Profiles
Brianna PouBrianna Pou
Pharmacy Assistant at Blooms The ChemistPharmacy Assistant at Blooms The Chemist
Andreas VoyiasAndreas Voyias
Pharmacy Assistant at Blooms The Chemist And Alliance PharmacyPharmacy Assistant at Blooms The Chemist And Alliance Pharmacy
Meenakshi NarangMeenakshi Narang
Pharmacy Assistant at Blooms The ChemistPharmacy Assistant at Blooms The Chemist