Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Genesis Atirai

Browns Plains,QLD

Summary

Dynamic hospitality professional with a proven track record at Groves Christian College, excelling in customer service and teamwork. Adept at maintaining high standards of cleanliness and food safety while processing payments accurately. Recognized for a friendly demeanor and problem-solving skills, ensuring a welcoming environment even under pressure.

Overview

4
4
years of professional experience

Work History

Hospitality Certificate III

Groves Christian College
02.2025 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Kitchen Hand

Kai Malie
08.2021 - 03.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Groves Christian College - Ongoing
70 Laughlin Street, Kingstons 4114

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication
  • Flexible and adaptable
  • Dependable and responsible
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Active listening
  • Problem resolution

Reference

Business Name: KAI MALIE

Owner: Eileen Teopenga

Phone: 041 588 2690

School: Groves Christian College

Teacher: Vikki Blanche

Phone: 07) 3380 5800

Timeline

Hospitality Certificate III

Groves Christian College
02.2025 - Current

Kitchen Hand

Kai Malie
08.2021 - 03.2023

Groves Christian College - Ongoing

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Genesis Atirai