Genette Louise Simpson
Cherbourg,QLD
Summary
Dynamic health worker with extensive experience at Darling Downs Hospital And Health Service, excelling in comprehensive patient management and effective problem resolution. Proven track record in care planning and mentorship facilitation, enhancing team efficiency and patient outcomes. Skilled in data analysis and committed to fostering cross-functional teamwork for optimal healthcare delivery.
Health professional with significant experience in patient care, health education, and community outreach. Strong focus on team collaboration and achieving results, adapting to changing needs and ensuring reliability. Skilled in patient assessment, treatment planning, and health promotion. Valued for empathy, communication, and problem-solving abilities.
Versatile and hardworking professional with 30 years of experience caring for diverse conditions. Committed to leveraging knowledge of industry equipment and technology to support diagnosis and treatment.
Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
30
30
years of professional experience
Work History
Health Worker Coordinator
Darling Downs Hospital And Health Service
01.2013 - Current
- Assisted in patient intake and registration processes to ensure smooth operations.
- Supported healthcare team by organizing and maintaining medical records efficiently.
- Learned and adhered to safety protocols while providing care to patients.
- Engaged with patients and families, delivering compassionate support during visits.
- Participated in training sessions to enhance knowledge of health care practices and policies.
- Collaborated with multidisciplinary teams to facilitate effective communication regarding patient needs.
- Facilitated support groups for individuals coping with various health issues, creating a safe space for shared experiences and mutual encouragement.
- Developed training materials for new hires in the health worker role, streamlining the onboarding process and improving overall team efficiency.
- Streamlined patient documentation processes, contributing to a more efficient work environment for medical staff.
- Supported team members in daily operations by providing necessary resources and information.
- Supported office operations by expertly handling administrative needs.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Answered patient inquiries and provided information about healthcare services.
Snr Health Worker - Adult Health
Thursday Island Hospital
11.2008 - 01.2011
- Delivered patient care services, ensuring adherence to safety and quality standards.
- Assisted in assessing patient needs, contributing to individualized care plans.
- Collaborated with multidisciplinary teams to enhance patient outcomes and satisfaction.
- Trained and mentored junior staff on best practices in patient management.
- Evaluated health programs, making recommendations for adjustments based on feedback and outcomes.
- Led initiatives to increase community health awareness through outreach programs and workshops.
- Collaborated with physicians to ensure appropriate treatment plans were developed and executed, resulting in better patient adherence to prescribed therapies.
- Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
- Advocated for vulnerable populations within the healthcare system, working diligently to ensure equal access to essential services and supports.
- Assisted in coordinating community outreach programs to promote public health awareness and disease prevention.
- Established rapport with patients, fostering trust and open communication to support their overall wellbeing.
- Partnered with healthcare teams to address care plan management, development and implementation.
Snr Health Worker - Chronic Disease
Darling Downs Hospital And Health Service
01.2006 - 11.2008
- Delivered patient-centered care, ensuring safety and comfort throughout treatment processes.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Educated patients and families about health management and available resources.
- Monitored patient progress, documenting changes in health status and treatment responses.
- Evaluated the effectiveness of health programs by monitoring key performance indicators and adjusting strategies as needed for optimal results.
- Educated patients on proper medication administration techniques, reducing instances of adverse reactions or complications related to medication misuse.
- Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
- Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
- Maintained accurate inventory of medical supplies and equipment, ensuring a well-stocked and organized work environment for healthcare staff.
- Conducted thorough assessments of patients'' physical, emotional, and social needs to create targeted interventions that addressed their unique challenges.
- Completed necessary reports and documentation on time and to specifications.
- Monitored patient progress and reported changes to healthcare professionals.
- Facilitated support groups for individuals coping with various health issues, creating a safe space for shared experiences and mutual encouragement.
- Partnered with healthcare teams to address care plan management, development and implementation.
- Answered patient inquiries and provided information about healthcare services.
Education
Advanced Diploma of Leadership And Management - Leadership And Management
Churchill Education
Brisbane, QLD09-2025
Diploma of Business - Business Management
Churchill Education
Brisbane, QLD09-2025
Statement of Attainment - Community Justice
Queensland Justice Association
Brisbane, QLD09-2023
Diploma of Leadership And Management - Management
Knowledge Access
Brisbane, QLD06-2020
Skills
- Ongoing disease care coordination
- Comprehensive patient management
- Effective problem resolution
- Proficient in managing multiple tasks
- Skilled in managing priorities
- Data analysis and reporting
- Experience with healthcare software applications
- Healthcare education
- Care planning
- Mentorship facilitation
- Clinical documentation
- Patient assessments
- Service referral
- Educational resources
- Cross-functional teamwork
- Analytical problem-solving
- Prioritization and scheduling
Timeline
Health Worker Coordinator
Darling Downs Hospital And Health Service
01.2013 - Current
Snr Health Worker - Adult Health
Thursday Island Hospital
11.2008 - 01.2011
Snr Health Worker - Chronic Disease
Darling Downs Hospital And Health Service
01.2006 - 11.2008
Advanced Diploma of Leadership And Management - Leadership And Management
Churchill Education
Diploma of Business - Business Management
Churchill Education
Statement of Attainment - Community Justice
Queensland Justice Association
Diploma of Leadership And Management - Management
Knowledge Access