Experienced Tax Analyst and Developer with over 20 years of experience in Lacerte Software. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
21
21
years of professional experience
Work History
Seasonal Tax Analyst
Intuit
Plano, TX
11.2020 - 02.2022
Analyzed and tested different builds to identify, trace and help resolve bugs.
Supported company by focusing on quality, communication, collaboration, integration and teamwork.
Developed annual compliance for team projects
Senior Tax Analyst
Intuit
Plano, TX
10.2000 - 08.2020
Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
Proposed testing improvements to positively impact usability, function and performance.
Created test cases to maintain cohesive team approach to product development.
Previous CARE experience provided a good understanding of what our clients want, expect and how they use our software
TAP Experience:
Previously trained as a TAP to split my time between developing and testing
Developed annual compliance on Texas, Federal 1040 and New York
CARE Experience:
4 years spent assisting customers with program usage, calculations and system support