Genevieve Adam
Purchasing Officer/Customer Service
SUNNYBANK,Queensland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as Purchasing Officer. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Purchasing Officer
Self Employed
07.2017 - Current
- Sourced vendors, built relationships, and negotiated prices.
- Progressed through various purchasing, warehousing and leadership roles.
- Purchased new products and oversaw inventory stocking and availability.
- Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
Online Business Owner
Self Employed
07.2019 - 02.2023
- Managed customer service inquiries and complaints for customer satisfaction.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Negotiated with suppliers to secure best prices for products.
- Pack and dispatch orders.
Shop Manager/Warehouse Keeper
Self Employed
10.2010 - 01.2016
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Mentored team members to enhance professional development and accountability in workplace.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained team members in successful strategies to meet operational and sales targets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Personal Care Assistant
Mary Sacco
10.2005 - 10.2009
- Remained alert to problems or health issues of clients and competently responded.
- Assisted with daily living activities.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Student Registered Nurse
Dr Godfrey Waidabu
01.1998 - 09.2003
- Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
Education
Nursing DIV 1
Nauru Nursing School
Nauru Island02.2004
High School Diploma -
Clayfied College
Brisbane, QLD11.1997
Skills
- Effective Working Relationships
- Customer Preferences
- Greeting Visitors
- Cash Register Operations
- Document Preparation
- Customer Acquisition
Timeline
Online Business Owner
Self Employed
07.2019 - 02.2023
Purchasing Officer
Self Employed
07.2017 - Current
Shop Manager/Warehouse Keeper
Self Employed
10.2010 - 01.2016
Personal Care Assistant
Mary Sacco
10.2005 - 10.2009
Student Registered Nurse
Dr Godfrey Waidabu
01.1998 - 09.2003
Nursing DIV 1
Nauru Nursing School
High School Diploma -
Clayfied College
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