Genevieve Balding
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Resimax
01.2023 - Current
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
Fast Food Worker
McDonald's
01.2019 - 01.2022
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Accurately operated cash register to process customer payments.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Picker Packer
TASMAN Logistics Services
01.2021 - 02.2021
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Transported merchandise pallets to move in warehouse.
- Received new stock and input values into computer system.
Education
High School Diploma -
Bacchus Marsh College
Bacchus Marsh, VIC11.2023
Skills
- Sales expertise
- Bill computation
- High-volume dining
- Fine Dining
- Leadership
- Friendly and polite
- Ability to work and communicate with all members of the community
- Workflow Coordination
- Upselling
- Cleanliness
Timeline
Restaurant Waiter
Resimax
01.2023 - Current
Picker Packer
TASMAN Logistics Services
01.2021 - 02.2021
Fast Food Worker
McDonald's
01.2019 - 01.2022
High School Diploma -
Bacchus Marsh College
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