Summary
Overview
Work History
Education
Skills
Timeline
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Genevieve Bright

Genevieve Bright

Palm Beach

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A friendly team member with a diverse background in retail and customer service. Additional experience includes shopify, banking, parcel delivery service operations and inventory management.

Overview

15
15
years of professional experience

Work History

Owner

GEN OF EVE
10.2018 - Current
  • Managed day-to-day business operations.
  • Website design and management.
  • Content creation for social media accounts.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Oversaw business budget planning and administration, accounting functions and purchasing to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with vendors to decrease expenses and increase profit.

Card Operations Officer

Bendigo & Adelaide Bank
02.2012 - 02.2022
  • Providing friendly specialised support to Banks card holders and working closely with branch network and internal departments.
  • Responsible for providing second level phone and email support for internal and external customers as well completing administrative tasks related to cards and ATM services.
  • Ensuring delivery of high-quality customer service at all times.
  • Liaising with Merchants in relation to EFTPOS related enquiries.
  • Responding to emails received from branches, customers, external stake holders and other departments within the bank in a timely and professional manner.
  • Training and educating staff

BCF

Assistant Category Manager
02.2010 - 03.2011
  • Liaising on a daily basis with Vendors, Marketing, Shipping Department, DC and retail team
  • Working closely with th Category Manager with ranging and product selections
  • Liaising with Compliance, Packaging & Logistic teams with new and existing line requirements
  • Store range and product information enquiries from stores and customers
  • Development of a picnic and cooler range: Product and colour selection including design brief to factories in China
  • Registering new products
  • Regular competitor checks, ensuring our price points are competetive
  • Import forecasting and ordering of stock across 2 brands into 3 DC’s utilising port splitting methodology
  • Catalogue forecasting and ordering of stock
  • Product selection for catalogues, proofing of catalogue and final sign off
  • Organising samples for photography shoots and catalogues
  • Negotiating deal costs for catalogue lines
  • Managing Club Night specials and Managers Specials

Assistant Buyer

Spotlight
09.2008 - 02.2010
  • Reviewing of weekly replenishment for stores
  • Attending daily to store requests and customer orders.
  • Ensuring out of stocks are kept below our targeted percentage.
  • Placing promotional orders, performing catalogue checks before upcoming promotions to ensure there is enough stock in the stores.
  • Forecasting import orders.
  • Placing import orders.
  • Liaising with shipping in regards to import orders.
  • Maintaining master data file, ensuring its accuracy at all times, and updating the data where necessary.
  • Loading of new stores data into system.
  • Liaising with vendors in regards to orders, deliveries and master data.
  • Updating import schedule on a fortnightly basis.

Education

Year 12 -

Rochester Secondary College
Rochester, VIC
2004

Skills

  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Engaging with Diverse Customers
  • Positive Customer Engagement
  • Administrative Support
  • Purchase Packaging
  • Digital Databases
  • Telephone Answering

Timeline

Owner

GEN OF EVE
10.2018 - Current

Card Operations Officer

Bendigo & Adelaide Bank
02.2012 - 02.2022

BCF

Assistant Category Manager
02.2010 - 03.2011

Assistant Buyer

Spotlight
09.2008 - 02.2010

Year 12 -

Rochester Secondary College

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Genevieve Bright