GENEVIEVE CARROLL

Account Co-ordination – Oversee 10+ major clients across various industries.
Grow and maintain brand voice and tone.
Blog Writing – Strategise, build, and craft news articles with a focus on SEO, including client testimonials, how-to guides (or blogs with tips and tricks), opinion pieces on industry news, and case studies.
Keyword Research – Identify popular Google search terms and apply the best SEO processes to ensure all content is optimised.
Website Copywriting – Develop copy for fixed website pages, including new website content, service pages, FAQ pages, and employment pages.
Newsletters – Construct engaging and informative newsletters that effectively communicate key messages.
Social Post Batches – Create social media post batches for Instagram, Instagram Reels, Facebook, and LinkedIn.
Planning and Research – Brainstorm, research, and analyse topics for business and brand development.
Attend workshops and gather information/notes.
Create relevant Q&As to source information for written blogs.
B2B Customer Service – Liaise with clients and analyse and interpret reports.
Listen and Understand – Work across a wide range of clients and industries to create engaging content relevant to the target audience, expanding brand awareness.
Strategising – Organise and compose PowerPoint presentations for client quarterly strategy meetings.
Digital Roadmaps – Attend roadmap meetings to help shape long-term digital strategies. Collaborate with teams and clients on web, content, social, and SEO plans, ensuring alignment with business goals and driving ongoing improvements.

• Blog writing – Write compelling articles based on the company’s products, services, Artist and events. Apply internal and external links, meta descriptions, SEO processes and assist with marketing
• Creative Assistant – Create original art print backgrounds, assisting head Artist with new artwork designs and concepts
• Bookkeeping – Data entry, collecting transactions, tracking debits, reconciliations, and monitoring financial records
• Website – Consult with the creation of website design, WordPress data entry, creating product descriptions and persuasive content, creating SEO tag words, and setting up cross-selling at check-out
• Payroll – Complete process of paying employees in QuickBooks, processing pays through business bank account and Supers through Mygov Portal

• Administration and Accounts - Day-to-day administrative and accounting support for the QLD branch as well as support to the Territory Technical Manager (Coding receipts, booking flights, accommodation etc.)
• Assist the General Manager – Finance, accounting and other AD Hoc duties.
• Invoicing - Exhibitor service contracts, WIP progress payments and technician service reports.
• Reconciliation - Assist the purchasing manager with the QLD WIP jobs.
• Stock administration - Including periodic stock counts.
• Customer service - Maintain a pleasant, cooperative & service-orientated relationship with customers by providing excellent customer service.

• Accounts Payable – Process and monitor payments and expenditures ensuring supplies are paid in a timely manner.
• Organising and prioritising payments in line with the company budget.
• Record all supplier cheques, invoices and bills.
• Accounts Receivable – Invoicing, monitoring customer accounts, providing reports, reconciling, providing statements and customer communication.
• Payroll