Experienced Allied Health professional and emerging leader, passionate about driving business growth, strengthening community partnerships, and leading high-performing teams. I am committed to creating welcoming, strategically supported clinics with a strong team culture, where staff thrive and client outcomes drive a reputation for excellence.
• Led operational oversight of multidisciplinary Allied Health teams across multiple sites.
• Delivered professional and performance reviews, staff mentoring, and P&C issue management including AHPRA reporting.
• Handled recruitment processes end-to-end and supported staff wellbeing and retention.
• Fostered a positive, high-performance team culture through clear communication and regular staff engagement.
• Acted as the central point of contact for staff communication, issues, and conflict resolution.
• Contributed to the planning and implementation of new programs, services and clinics.
• Built and maintained strong community and stakeholder relationships to support growth and visibility.
• Collaborated with DCC executives to align clinic operations with strategic direction.
• Led team meetings, created agendas, and followed through on actions to support team cohesion and communication.
• Worked alongside the Practice Manager to improve workflows and streamline business processes.
• Refined and implemented internal policies, including risk and incident management, CPD tracking, and employee handbook updates.
• Supported audits and compliance initiatives to maintain service standards and readiness.
• Managed leave, CPD obligations, and resource allocations across multiple locations.
• Responded to parent and client concerns with professionalism, ensuring service improvement and team feedback.
• Promoted interdisciplinary, outcome-based approaches to ensure high-quality client experiences.
• Maintained ethical practice, accurate documentation, and client confidentiality across services.
• Experience delivering and supervising OT services across lifespan and settings.
• Expertise in assessment, complex diagnosis management, and client-centred intervention planning.
• Mentored emerging clinicians and therapy assistants to build strong clinical capacity.
• Collaborated with external services, educators, and funding bodies.