Genevieve Florida
Lindfield,NSW
Summary
Dynamic and versatile professional with experience at Gladstone Practice, adept in front desk operations and customer relations. Excelled in organization and verbal communication, enhancing client satisfaction and streamlining reception area efficiency. Recognized for exceptional time management and building strong rapport with clients, contributing to a positive and efficient workplace environment.
Overview
2
2
years of professional experience
Work History
Receptionist
Gladstone Practice
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
Referee
Oxley College
01.2024 - 02.2025
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Enforced rules and regulations during games to facilitate safe and fair play.
Babysitter
Local Community Members
01.2023 - 01.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
Bachelor of Science - Medical Science
University of Technology Sydney
Sydney, NSW12-2027
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Greeting and seating clients
- Staff management
- Front desk operations
Timeline
Receptionist
Gladstone Practice
01.2025 - Current
Referee
Oxley College
01.2024 - 02.2025
Babysitter
Local Community Members
01.2023 - 01.2025
Bachelor of Science - Medical Science
University of Technology Sydney
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