Genevieve McKenzie McHarg

• Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
• Enhanced inventory management with accurate record-keeping and timely stock replenishment.
• Improved customer satisfaction by providing exceptional service and product knowledge.
• Ensured timely rotation of perishable items to reduce waste and maintain freshness.
• Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
• Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
• Participated in regular staff meetings to stay informed about new policies or procedures affecting store operations.
• Supported the deli department by preparing fresh foods and maintaining sanitation standards.
• Safely operated equipment like pallet jacks and cardboard balers, minimizing workplace accidents.
• Stocked shelves and organized merchandise displays for easy retrieval.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Pleasantly greeted customers and provided prompt and courteous service.
• Communicated with customers and staff politely and professionally to uphold store standards.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Operated cash register to accurately process and record customer payments.
• Retrieved items for customers and verified prices.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Used in-store system to locate inventory and place special orders for customers.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Online department picking, packing and dispatching orders.

*Customer service department.

Operating registers, cleaning department, stocking displays of drinks and confectionery, etc.

*Nightfill team member. Unloading stock from pallets, filling stock to shelves.