Genevieve Mina

Please see below job outline.

Aged Care:

• Administered medications safely and accurately per care plans and facility protocols.
• Delivered compassionate palliative and end-of-life care through collaboration with multidisciplinary teams.
• Provided clinical care including wound management, chronic disease support, and vital sign monitoring.
• Assisted residents with activities of daily living (ADLs), prioritising dignity, comfort, and safety.
• Responded promptly to medical emergencies, initiating appropriate first-line interventions.
• Maintained thorough documentation of all care, observations, and incidents in a timely manner, including CIMS and referrals to allied health.

Acute Ward:

• Administer medications and monitor patient responses.
• Perform clinical tasks such as wound care, observations, and assisting with procedures.
• Support patients with hygiene, mobility, nutrition, and daily care needs.
• Respond to changes in patient condition and assist in emergency situations.
• Accurately document care and communicate effectively with the healthcare team.
• Assist with admissions, discharges, and transfers.
• Adhere to infection control and workplace safety standards.

• Assisted residents with activities of daily living to promote dignity and quality of life.
• Administered medication to residents, ensuring adherence to prescribed regimens.
• Provided outpatient wound care, focusing on infection prevention and patient comfort.
• Performed venepuncture for outpatient services, enhancing diagnostic processes.
• Updated documentation and created notes on DMR to maintain accurate records.
• Supported RN in emergency department, facilitating efficient patient care delivery.
• Liaised with Emergency Telehealth Service to coordinate comprehensive patient care planning.

• Welcomed patients to the clinic, ensuring a friendly and professional atmosphere.
• Managed phone communications, including answering inquiries and making outbound calls.
• Handled email correspondence with efficiency, maintaining timely responses.
• Processed payments via HICAPS and Medicare, including bulk billing for Enhanced Primary Care Plans and NDIS claims.
• Utilized Cliniko software for patient management and record-keeping.
• Scanned and filed documentation to maintain organized patient records.
• Oversaw opening and closing procedures of the clinic to ensure operational readiness.
• Maintained cleanliness and organization of clinic spaces to enhance patient experience.