Genevieve Naidu
Sydney,NSW
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying ways to develop and deliver creative solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Services Team Leader
Law Partners
Sydney, NSW
10.2023 - Current
- Facilitated communication between cross-functional teams within the organization.
- Established and updated precedents to ensure optimal time efficiency within the firm
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Assisted over 40 solicitors within their individual practice
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Created and distributed monthly, quarterly and annual reports to management regarding performance.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
- Created training materials and conducted group trainings on new processes or procedures.
- Offered training and support to keep team members motivated and working toward objectives.
Legal Assistant
Law Partners Personal Injury Lawyers
02.2023 - 10.2023
- Drafted legal correspondence and managed the preparation of court filings
- Processed client invoices and maintained records of payments
- Provided administrative support to solicitors in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars
- Monitored the online court registry and provided timely updates to solicitors
- Answered phones and provided customer service to clients regarding their inquiries or concerns
- Coordinated travel arrangements for solicitors attending out-of-town conferences or mediations
- Maintained confidential client files and other sensitive information with discretion and professionalism.
- Manage solicitor's calendars, scheduled appointments, and coordinated court dates
- Send reminders for important deadlines and court appearances.
Student Ambassador
UNSW
01.2023 - 02.2023
- Visited Schools' to promote inclusion and equity
- Developed an understanding of university policies and procedures regarding student organisations, clubs, and events
- Shared first-hand information about college experience with prospective students
- Served as role model, advocate and peer mentor to new and continuing students
- Facilitated school tours to raise public awareness of educational programs and increase and boost student enrolment
- Provided support services to first-year students, helping them adjust quickly to college life.
Crew Worker
Guzman Y Gomez
02.2022 - 12.2022
- Organized receiving area by unpacking boxes of merchandise, verifying contents against invoices, restocking items onto shelves, discarding packing materials
- Developed strong customer service skills by efficiently responding to inquiries and complaints
- Demonstrated ability to understand and follow instructions from supervisors
- Adhered to company policies and procedures while providing excellent customer service
- Trained new hires on store policies and procedures as well as how to operate various pieces of machinery safely.
Social Media Assistant Manager & Receptionist
Oyster Hub
01.2020 - 12.2020
- Organised events such as webinars, giveaways, or other promotional activities
- Conducted research on current trends in the industry and identified new opportunities for leveraging social media channels
- Utilised analytics tools such as Google Analytics to track key performance indicators
- Monitored customer feedback on all social channels to ensure high-quality customer service
- Produced detailed reports summarising progress against objectives set out at the start of each campaign period.
Education
Bachelor of Laws/Bachelor of Commerce -
University of New South Wales
12.2026
Higher School Certificate -
Good Samaritan Catholic College
12.2021
Skills
- Excellent verbal and written communication
- Ability to work well in a team or independently
- Creative problem-solving
- Flexibility in handling changing priorities
- Ability to handle customer inquiries and complaints
- Quality Improvement
Certification
Excel Certification: Expert and Associate Level
Timeline
Legal Services Team Leader
Law Partners
10.2023 - Current
Legal Assistant
Law Partners Personal Injury Lawyers
02.2023 - 10.2023
Student Ambassador
UNSW
01.2023 - 02.2023
Crew Worker
Guzman Y Gomez
02.2022 - 12.2022
Social Media Assistant Manager & Receptionist
Oyster Hub
01.2020 - 12.2020
Bachelor of Laws/Bachelor of Commerce -
University of New South Wales
Higher School Certificate -
Good Samaritan Catholic College
Excel Certification: Expert and Associate Level
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