Genevieve Walker
Melbourne,VIC
Summary
Determined production coordinator offering several years of experience in coordinating and controlling scheduling and quality for all projects. Detail-oriented in monitoring efficiency, safety and productivity metrics to deliver work to meet deadlines. Effective communicator in sharing status updates and vital information with leaders of various departments to provide smooth operations.
Overview
10
10
years of professional experience
Work History
Production Coordinator
Oroton
10.2022 - Current
- Creating and sending tech packs to suppliers for resourcing of product
- Overseeing test results for knitwear garments and raw materials
- Coordinating inspections internationally for finished garments
- Managing overseas payments for product and suppliers
- Managing local payments for local suppliers
- Managing production calls with our multiple overseas factories
- Monitoring quality for garments and fabrics
- Managing invoicing for design, marketing & production departments
- Driving timelines with design, buying, create pattern makers and garment techs
Logistics & Supply Chain Specialist
Kookai
02.2022 - 10.2022
- Freight reporting
- Driving timelines with design, buying, create pattern makers and garment techs
- Overseeing ordering of raw materials to ensure timelines are met
- Travelling to Fiji factory and learning factory processes
- Overseeing RFID processes from factory to stores to ensure stock accuracy
- Organising and managing freight for all raw materials and offshore product
- Sharing air freight costs and sea freight costs to determine shipment methods
- TNT documents for international packaging
- Creating and sending tech packs to suppliers for resourcing of product
- Overseeing test results for all fabrics and lining
- Managing overseas payments for product and suppliers
- Managing local payments for local suppliers
- Managing production calls with our overseas factories
- Monitoring quality for garments and fabrics
Supply Chain Coordinator
Kookai
10.2019 - 02.2022
- Ordering raw materials
- Managing lining processes
- Managing timelines for offshore product
- Managing ecommerce samples and photoshoots
- Distributing and invoicing product through I.T systems
- Excel reporting
- Planning overseas payments for product and suppliers
- Approving fabrics
- Approving and actioning lab dips with suppliers
Casual Customer Service Support/Reception
Kookai
02.2019 - 09.2019
- Handling/Monitoring complaints and compliments externally
- Distribution of stationary to stores
- Regular use of excel
- Phone order payments (external payment methods and refunds)
- Continuous problem solving with customers
- Continuous problem solving and solutions with external companies
- Communication with other departments within the office (E.g
- Quality control, Finance, HR, Distribution, Loss prevention etc)
- Continuous support to staff within the company's stores
- Strong verbal and written communication skills regularly
Flight Attendant Casual
Jetstar Airways
12.2018 - 07.2019
- Safety operations within the aircraft
- Food and drink handling
- Customer Service
- Problem solving
- Advising customers of additional flight information
- Briefings for the elderly and disabled
- On call shifts from home or the airport
2IC Sales Manager
Kookai
10.2017 - 12.2018
- Cash Handling
- Managing rosters
- Recruitment
- Training
- Managing objectives
- Creating regular incentives
- Empathising with all customers
- Offering a personal sequence of service
- Styling women's outfits
- Managing inventory
- Merchandising Stock
Stock Manager
Kookai
01.2017 - 10.2017
- Visual Merchandising
- Handling discrepancies
- Communicating information to Head Office daily
- Organisation of stock
- Key holding
- Managing inventory
- Ensuring all product is presentable for shop floor
- Managing other team members
- Managing faulty products
Part Time Stylist
Glassons Doncaster
09.2015 - 01.2017
- Continuous communication with other staff and customers
- Assisting customer needs to deliver the best possible customer service
- Regular use of the register
- Punctuality
- Adapted to a diverse range of customers
- Managing staff members during shifts
- Opening and closing registers
Assistant Manager
Windsor Smith
12.2014 - 09.2015
- Receive payment by cash, credit cards, vouchers, or debit
- Maintain clean and orderly checkout areas as well as keeping shoes tidy
- Issue receipts, refunds, credits, or exchange to customers
- Cleaning shop at the end of the day; vacuuming, mopping, window washing and dusting
- Restock shoes onto the shop floor
- Selling shoe care product which involves a vast knowledge of leather and synthetic material care
- Provide staff with assistance in performing difficult or complicated duties
- Listen to and resolve customer complaints regarding services, products, or personnel
Education
Negotiation skills course -
Australian Institute of Management (AIM)
02.2024
Excel intermediate course -
Nexacu Software Skills Training
05.2022
Certificate Of Cabin Crew Training - Initial Cabin Crew Training Course - Civil Aviation Order
Jetstar Airways
12.2018
VCE - years 11 &12
Montmorency Secondary Collage
11.2013
Skills
- Supply chain coordination
- Quality control standards
- Vendor relationship management
- Critical Path management
References
- Erica McGrath, Kookai Head office, Supply Chain Manager, 0409 174 793
- Lauren Spence, Kookai Head Office, Customer Service Manager, 0434 968 343
- Beth Haynes, Oroton Head Office, Production Manager, 0407 541 611
Timeline
Production Coordinator
Oroton
10.2022 - Current
Logistics & Supply Chain Specialist
Kookai
02.2022 - 10.2022
Supply Chain Coordinator
Kookai
10.2019 - 02.2022
Casual Customer Service Support/Reception
Kookai
02.2019 - 09.2019
Flight Attendant Casual
Jetstar Airways
12.2018 - 07.2019
2IC Sales Manager
Kookai
10.2017 - 12.2018
Stock Manager
Kookai
01.2017 - 10.2017
Part Time Stylist
Glassons Doncaster
09.2015 - 01.2017
Assistant Manager
Windsor Smith
12.2014 - 09.2015
Negotiation skills course -
Australian Institute of Management (AIM)
Excel intermediate course -
Nexacu Software Skills Training
Certificate Of Cabin Crew Training - Initial Cabin Crew Training Course - Civil Aviation Order
Jetstar Airways
VCE - years 11 &12
Montmorency Secondary Collage
Similar Profiles
Gisele PaskoskiGisele Paskoski
Retail Assistant at OrotonRetail Assistant at Oroton
Jasmine BittnerJasmine Bittner
Retail Assistant at OrotonRetail Assistant at Oroton
Eida RahmatEida Rahmat
Customer Experience Specialist at Oroton GroupCustomer Experience Specialist at Oroton Group