Genevieve Zoch
Reservoir
Summary
Dynamic Administration Coordinator with a proven track record at Northern Health, excelling in team collaboration and schedule management. Enhanced productivity by streamlining processes and fostering strong relationships with different sectors, resulting in increased work efficiency. Adept at multitasking and maintaining attention to detail while ensuring exceptional customer service and effective communication across departments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Coordinator
Northern Health
03.2023 - Current
- Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
- Facilitated clear communication between departments, scheduling regular meetings to address pressing issues or concerns.
- Collaborated with cross-functional teams to establish project timelines and execute tasks efficiently within deadlines.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Receptionist Administrator
Clear Smiles Orthodontist
08.2022 - 01.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Sales Coordinator
Harvey Norman Commercial
05.2021 - 12.2021
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
High School Diploma -
Assumption College Kilmore
11-2018
Skills
- Team collaboration
- Schedule management
- Attention to detail
- Time management
- Verbal and written communication
- Multitasking and organisation
Certification
Working with Children's Check - 2021
Timeline
Administration Coordinator
Northern Health
03.2023 - Current
Receptionist Administrator
Clear Smiles Orthodontist
08.2022 - 01.2023
Sales Coordinator
Harvey Norman Commercial
05.2021 - 12.2021
High School Diploma -
Assumption College Kilmore
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