Genevieve (Evie) Llewellyn
Summary
Dynamic and customer-focused professional with experience at Happy Days Cafe and Grab & Go Kebabs. Proven ability in money handling and time management, fostering strong relationships to enhance customer loyalty. Recognized for delivering exceptional service and resolving issues swiftly, contributing to a positive and efficient team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Happy Days Cafe
01.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- developed relationships with customers to contribute to a regular customer base
Sales Associate
Grab & Go Kebabs and HSP
01.2023 - Current
- Built relationships with customers to encourage repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
Education
Bachelor of Criminology - Law
Victoria University
Melbourne, VIC01-2029
Completed Year 12 VCE -
Sale College
Sale, VIC01-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Customer service
- Money handling
Certification
- Safe food handling
Safe food handling
Completed updated version of certificate in safe food handling on the 14th April 2024
Timeline
Barista
Happy Days Cafe
01.2024 - Current
Sales Associate
Grab & Go Kebabs and HSP
01.2023 - Current
Bachelor of Criminology - Law
Victoria University
Completed Year 12 VCE -
Sale College
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