GENG YANG
Adelaide,South Australia
Summary
Dynamic and versatile professional with a broad range of experience in warehouse operations, tutoring, mechanical engineering, restaurant service, and customer service. Proven ability to adapt quickly to various roles and environments, demonstrating strong problem-solving skills, attention to detail, and a commitment to delivering high-quality work. As a warehouse team member, effectively managed inventory and ensured efficient workflow. As a tutor, provided individualized academic support and fostered student understanding in complex subjects. As a mechanical engineering intern, applied technical knowledge to real-world projects, contributing to design and process improvements. In the hospitality sector, excelled as a restaurant waiter by delivering exceptional customer experiences and maintaining high standards of service. Additionally, demonstrated excellent communication and interpersonal skills as a customer service representative, resolving issues and enhancing customer satisfaction. Seeking to leverage diverse skill set and experience in a challenging and rewarding role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Team Member
HY International Trading PTY LTD
2022.11 - Current
HY International Trading is the main vendor of the Homes supermarket in Adelaide, SA.
Responsibilities:
- Picking and packaging groceries according to orders from customers.
- Unpacking and arranging inventory of received goods on shelves.
- Delivering packaged goods to customers.
Keeping the warehouse clean and organized.
Achievements:
- Keeping goods ordered by categories and expired dates on shelves.
- Maintaining zero incidents.
Mechanical Engineering Intern
SAGE Automation
2023.01 - 2023.05
- Developed technical skills through training and shadowing experienced professionals.
- Studied manufacturing processes to improve overall knowledge.
- Performed calculations according to standard procedures.
- Assisted senior engineers in designing and developing mechanical systems, Autodesk Vault, for improved functionality and costeffectiveness.
Tutor
JR Academy
2020.12 - 2021.12
- Provided one-on-one and group tutoring instruction for over 5 students
- Assisted students in finding useful study methods to enhance academic performance
- Developed training handouts, study materials and quizzes
Restaurant Waiter
Damiao Panda Fan
2019.10 - 2019.12
- Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
Customer Service Representative
Australia Red Scarf social media Company
2019.07 - 2019.09
- Educated customers on special pricing opportunities and company offerings
- Assisted customers in making payments on accounts and setting up payment plans
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Education
Bachelor of Honours Degree - Mechanical Engineering, Mechatronics Major
University of Adelaide
Adelaide12.2023
International Baccalaureate Diploma -
Auckland International College
Auckland, NZ05.2019
Skills
Competitive & Strategic planning
Course planning & Organization
Pressure/time management
MATLAB & C language
AutoCAD, Inventor and 3Dexperience
Microsoft Office Suite
Certification
- Executive Dean's Recognition of Academic Excellence - 2020
- Executive Dean's Recognition of Academic Excellence - 2021
- International Peer Study Support Mentoring Program - 2021
- Global IQ Connect Program
- RSA
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Volunteer Experience
Cashier, 02/01/18 - 05/01/18, Mairangi Bay Community Church OP Shop, Auckland, NZ
- Operated cash register collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Hobbies and Interests
- Travel
- Guitar
- Badminton
- Reading
- Billiards
- Photography
Timeline
Mechanical Engineering Intern
SAGE Automation
2023.01 - 2023.05
Warehouse Team Member
HY International Trading PTY LTD
2022.11 - Current
Tutor
JR Academy
2020.12 - 2021.12
Restaurant Waiter
Damiao Panda Fan
2019.10 - 2019.12
Customer Service Representative
Australia Red Scarf social media Company
2019.07 - 2019.09
Bachelor of Honours Degree - Mechanical Engineering, Mechatronics Major
University of Adelaide
International Baccalaureate Diploma -
Auckland International College
- Executive Dean's Recognition of Academic Excellence - 2020
- Executive Dean's Recognition of Academic Excellence - 2021
- International Peer Study Support Mentoring Program - 2021
- Global IQ Connect Program
- RSA
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