Genie Ooi
Hobart,TAS
Summary
Skilled Biological candidate focused on [Marine Biology]. Exceptional research skills with demonstrated success in study design and execution. Well-organized and enthusiastic with good communication and problem-solving skills. Agricultural and Aquaculture enthusiast accustomed to performing tasks in varied weather.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Pandora Jewellery
09.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
Concierge
Crowne Plaza Hobart
06.2022 - 02.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Event Organizer
D' Touch International Sdn Bhd
11.2016 - 12.2019
- Coordinated schedules and timelines for events.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
Education
Bachelor's Degree of Marine And Antarctic Science - Marine Biology
University of Tasmania
20 Castray Esplanade, Battery Point, Tasmania 700404.2023
Cambridge's A-Level - Pure Science
Taylor's College
Taylor's Lakeside Campus07.2019
Skills
- Monitoring Procedures
- Sampling Processes
- Specimen Examination
- Laboratory Techniques
- Critical Thinking
- Population Management
- Environmental Science
- Research Proficiency
- Microsoft Application (Excel, Words, Powerpoint)
- Writing Scientific Papers
- Biological Chemistry
- Molecular Biology
- Data Handling and Statistics (R studio and R)
Languages
English
Native or Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working
Malay
Professional Working
Korean
Limited Working
Timeline
Sales Assistant
Pandora Jewellery
09.2022 - Current
Concierge
Crowne Plaza Hobart
06.2022 - 02.2023
Event Organizer
D' Touch International Sdn Bhd
11.2016 - 12.2019
Bachelor's Degree of Marine And Antarctic Science - Marine Biology
University of Tasmania
Cambridge's A-Level - Pure Science
Taylor's College
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