Genna Clarke
North Parramatta ,NSW
Summary
Proactive and caring worker with a strong background in various industries, including Number years of experience. Possessing excellent communication strengths and keen observational skills, skillfully handling day-to-day activities while constantly seeking opportunities to make a meaningful impact. With a passion for delivering exceptional results, dedicated to contributing expertise and making a positive difference in any role undertaken.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Childcare Assistant
Affinity
01.2024 - Current
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Childcare Assistant
Z Staffing
05.2022 - 05.2024
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Child Educator
Dinky Di
03.2020 - 10.2020
Youth Justice Officer
Northern Territory Government
05.2016 - 07.2019
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Wrote detailed narrative reports for use in investigations.
Childcare Assistant
Alice Springs Child Care Centre
10.2014 - 05.2016
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Corporate Receptionist
Temp Agency
04.2012 - 05.2014
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Supported executive staff by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
- Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.
Spa Receptionist
Steiner Leisure
07.2010 - 02.2011
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
Customer Service Representative
Europcar
03.2008 - 05.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Gym Receptionist
Fitness First
01.2006 - 11.2006
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Checked members into gym by scanning badges.
- Collaborated with personal trainers to ensure seamless communication of client schedules and needs.
Education
St Phillips College
12.2005
Cecil Hills High School
Cecil Hills, NSW12.2004
Skills
- Friendly
- Patience and Empathy
- Reliable and punctual
- CPR training
- Early Childhood Education
- Approachable
- Cheerful and energetic
- Strong computer skills
- Team player attitude
Certification
Cert 3 children services
Cert 3 correctional practice
Timeline
Childcare Assistant
Affinity
01.2024 - Current
Childcare Assistant
Z Staffing
05.2022 - 05.2024
Child Educator
Dinky Di
03.2020 - 10.2020
Youth Justice Officer
Northern Territory Government
05.2016 - 07.2019
Childcare Assistant
Alice Springs Child Care Centre
10.2014 - 05.2016
Corporate Receptionist
Temp Agency
04.2012 - 05.2014
Spa Receptionist
Steiner Leisure
07.2010 - 02.2011
Customer Service Representative
Europcar
03.2008 - 05.2010
Gym Receptionist
Fitness First
01.2006 - 11.2006
Cert 3 children services
Cert 3 correctional practice
St Phillips College
Cecil Hills High School
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