Genna Hawkins-Boulton
Richmond,Victoria
Summary
Experienced and highly-motivated professional with proven background in project management, event planning, and engagement coordinating across different sectors. Skilled in streamlining administration operations, driving program engagement, enhancing impact while fostering strong relationships with stakeholders. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines and budgets. Displays strong commitment to improving equitable outcomes across all initiatives.
Overview
6
6
years of professional experience
Work History
Program Coordinator /Senior Associate
YWCA Auckland
Auckland, New Zealand
06.2023 - 06.2025
- Directed planning and execution of flagship program, managing events, national travel logistics, and budget for over 100 attendees.
- Established and nurtured relationships with key sponsors and program alumni to enhance social impact.
- Led development of national Workplace Sexual Violence Toolkit to be used by 45 organisations with over 100,000 employees.
- Guided 100+ program participants in accessing resources, services, and opportunities for support.
- Identified improvement areas to increase operational efficiency and effectiveness.
- Coordinated with media contacts such as photographers and videographers for capturing important moments during flagship program launch.
- Created engaging content for multiple social media platforms, such as Instagram, Facebook, and LinkedIn.
Studio Coordinator /Front of House
Envy Studios
Auckland, New Zealand
06.2021 - 06.2023
- Served as primary contact for high-profile clients, ensuring timely communication and relationship building.
- Managed daily bookings and studio availability, collaborating with production managers, talent and external agents.
- Coordinated post-production workflows to ensure timely and budget-compliant deliverables.
- Handled last-minute schedule changes and technical issues with a focus on solutions.
- Performed administrative tasks such as filing paperwork, answering phones.
- Troubleshot any problems that arose during recording sessions quickly and efficiently.
Receptionist
Sevilles Cityworks
Auckland, New Zealand
10.2019 - 10.2021
- Greeted incoming client in a professional manner and provided friendly, knowledgeable assistance
- Reduced waiting times through effective time and employee management.
- Managed bookings to schedule, cancel and re-arrange appointments for a team of 8.
- Answered 30+ daily calls to help resolve enquiries from clients.
Assistant Store Manager
Ecostore
Auckland, New Zealand
11.2020 - 03.2021
- Cultivated lasting relationships with over five third-party product managers to enhance customer experience and drive sales.
- Analysed daily and weekly sales results, facilitating productive communication with retail staff to boost performance.
- Demonstrated EcoStore's core values in leadership, fostering a culture of integrity and inclusivity while prioritising staff safety.
- Trained new employees on store policies, procedures and customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Bachelor of Arts (Honours) - Media And Communications
University of Auckland
Auckland, New Zealand06-2022
Bachelor of Arts - English Literature And Media Film And Television
University of Auckland
Auckland, New Zealand06-2021
NZ Diploma in Screen Production - Production Management
Yoobee College
Auckland, New Zealand12-2018
Skills
- Program management
- Office administration
- Volunteer management
- Problem-solving aptitude
- Verbal and written communication
- Sponsorship management
- Event planning
- Stakeholder engagement
- Client relationship management
- Advanced proficiency in Microsoft Office (Excel, Word, Outlook)
- Experienced with G Suite tools (Google Calendar, Docs, Sheets)
- Skilled in maintaining digital filing systems and databases (eg, SharePoint, CRM platforms)
- Data entry accuracy
- Social media marketing
Accomplishments
- United Nations Commission on the Status of Women (CSW) Delegate, 2025, Selected to represent YWCA Aotearoa New Zealand at the UN CSW69 Conference in New York City.
- Kiwibank New Zealander of the Year Local Hero Medallist, 2024, Awarded based on advocacy for sexual consent education and service towards empowering young women and gender diverse youth sustainable leadership across New Zealand.
References
References available upon request.
Timeline
Program Coordinator /Senior Associate
YWCA Auckland
06.2023 - 06.2025
Studio Coordinator /Front of House
Envy Studios
06.2021 - 06.2023
Assistant Store Manager
Ecostore
11.2020 - 03.2021
Receptionist
Sevilles Cityworks
10.2019 - 10.2021
Bachelor of Arts (Honours) - Media And Communications
University of Auckland
Bachelor of Arts - English Literature And Media Film And Television
University of Auckland
NZ Diploma in Screen Production - Production Management
Yoobee College
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