Geoff Doherty

Sandhurst is a premier golf and lifestyle Club comprising two championship golf courses, over 1300 residences, a Clubhouse and Health Club with an annual turnover in excess of $13M.

As Operations Manager I have full managerial and P&L responsibility for all operational aspects of the Club with 5 direct reports and management of over 60 staff. My portfolio of responsibilities encompass :

• All hospitality operations including restaurant, members' bar, café and function rooms.
• All sports operations including management of golf courses, health club, swimming pool and tennis courts.
• Management of external service provider contracts including golf course maintenance, estate landscaping and security services.

Fundamental to the role is the development and maintenance of functional relationships with key stakeholders including club members, members of the board and committees and
members.
During my time at Sandhurst the Club has gone from an annual loss of over $1.5M to the reliable achievement of annual trading surpluses.
As part of the Executive team I am heavily involved in the development of all plans, strategic, business and operational along with budgets, training programs and policies and procedures.
I was engaged by Sandhurst Club in late 2012 to provide support to the CEO as the Club navigated a transition from developer control to member control.

• BST Consulting services is a boutique consultant to the hospitality industry specialising in hotels, restaurants and leisure facilities.
• successfully assisted in sourcing and opening a high volume restaurant and bar, assisted in the planning stages of a hotel redevelopment and researched, prepared and presented a report for local government.

Lindenderry at Red Hill is a family owned boutique hotel, conference centre, function venue and winery.

Key Responsibilities:

• Management of all aspects of the property's operations and management of over 30 staff.
• Full P&L responsibility
• Developed annual budgets in collaboration with the financial controller.
• Close liaison with owners including formal reporting of the hotel's performance on a monthly basis
• Recruitment and training of all staff
• Quality control
• Strategic Plan development
• Oversight of sales and marketing activities

Select Braemar Lodge is a Luxury Alpine Retreat and Spa on the South island of NZ close to Christchurch. I was engaged to oversee pre-opening and opening of the lodge.

Key responsibilities:

• Liaison with and reporting to owners (Receivers).
• Establishment and management of relationships with travel on-sellers
• Establishment and management of all online sales channels
• Recruitment and training of all staff in remote location
• Liaison with local tourism authority
• Oversight of the installation of hotel computer system
• Quality control

• Liaison with owners corporation and individual owners of villas including monthly reporting.
• Full trust accounting responsibilities including holding restricted real estate licence
• Management of all aspects of the Resort's operation
• Extensive reporting to Corporate Office including daily, weekly and monthly reports
• Full accounting responsibilities including generation of P&L on monthly basis and payroll processing
• Revenue management including development and implementation of a dynamic pricing model
• Liaison with local, regional and state tourism bodies and local tourism operators
• Holder of liquor licence

• Liaison with developer through final stages of project construction
• Reporting to and liaison with owners corporation and individual owners
• Development of all site specific policies and procedures
• Annual budgeting and business planning
• Trust accounting
• Reporting on daily, weekly and monthly basis to Corporate Office
• Recruitment, selection and training of all staff in remote location
• Liaison with local and regional tourism bodies and local tour operators
• Coordination of sales and marketing staff 
• Revenue/ yield management

Rendezvous Hotel Brisbane is a 138 all suite strata titled hotel in the CBD of Brisbane catering largely to the corporate market.  This was my first General Manager posting and I was successful in turning a loss maker into a prospering business that delivered a nett contribution of over $1M per annum to the holding company. 

Key responsibilities:

• Management of all aspects of the hotel's operation
• Full responsibility for all administrative and accounting requirements for the property
• Liaison with and reporting to the Body Corporate and individual owners.
• Personnel management for a staff of over 30
• Revenue/ yield  management  
• Development of corporate and travel industry business relationships
• Liaison with local, regional and state tourism bodies
• Holder of restricted real estate licence
• Reporting to Corporate Office