Geoffrey canham

• Operated construction equipment to assist in various civil projects.
• Followed safety protocols to maintain a secure work environment.
• Assisted with site preparation and material handling tasks.
• Collaborated with team members to ensure project timelines were met.
• Conducted routine maintenance on tools and machinery used in construction.
• Gained proficiency in various construction tools and equipment for optimal performance on the job site.

• Installed and maintained telecommunications equipment to ensure optimal functionality.
• Diagnosed and resolved network issues to minimize downtime for clients.
• Conducted routine inspections of systems and infrastructure for performance improvements.
• Collaborated with cross-functional teams to implement new communication technologies.
• Trained junior technicians on troubleshooting techniques and equipment handling procedures.
• Increased system reliability through routine maintenance of communication equipment and infrastructure.
• Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
• Followed standards and procedures to maintain safe work environment.
• Provided training to clients on the proper use and maintenance of their communication systems, improving overall user experience.
• Enhanced customer satisfaction by providing timely technical support for communication issues.
• Repaired cut cable of various sizes and worked with color-coded wires and cables.
• Maintained accurate documentation of all service calls, installations, repairs, and upgrades for efficient record-keeping purposes.
• Directed site surveys to ascertain best positioning of equipment for strongest signal reception.

Install and repair customer services on the copper network for NBN customers, and transfer customers from the Telstra network to the NBN network.

Train new employees.

In this time I had to find work , had no perment work and could only find casual, worked for :

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Woolworths Deliverys

Woolworth Stocktake.

• Diagnosed and resolved technical issues for customers, ensuring timely support and service continuity.
• Collaborated with cross-functional teams to enhance operational efficiency and customer satisfaction initiatives.
• Conducted root cause analysis on recurring issues, implementing solutions to prevent future occurrences.
• Provided mentoring and training to junior technicians, fostering skill development and knowledge sharing.
• Developed and maintained documentation for troubleshooting procedures, improving team access to critical information.
• Led training sessions for junior technicians, fostering a supportive learning environment that encouraged professional growth.
• Excelled in customer-facing roles by maintaining clear communication channels throughout the troubleshooting process.
• Increased customer satisfaction by providing timely and accurate technical support for Level 2 inquiries.
• Maintained strict adherence to safety protocols while performing installations or repairs on high-voltage electrical systems or hazardous environments.