Geoffrey Keane
Toowoomba,QLD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Termi Home & Commercial
Toowoomba, QLD
08.2023 - 05.2024
- Maintained records of all services performed including type of service provided, location treated and chemical used.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
- Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
- Used ladders or lifts when necessary for access into attics or crawl spaces where pests may be found.
- Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
- Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Utilized appropriate protective gear and equipment during application.
Installer
ALL DOORS
Toowoomba, QLD
12.2022 - 07.2023
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
- Adhered to local building codes and safety regulations in all installation activities.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Followed building standards and codes during unit installations.
DOMESTIC MEASURER
GJAMES
Toowoomba, QLD
03.2021 - 11.2022
- Measure domestic customers, for shower screens, glass doors and windows, crimsafe, security and flyscreens. Other aluminium products measured.
- Developed new methods for testing products based on customer requirements.
- Maintained positive working relationship with fellow staff and management.
Dog Washer
Sams Mobile Dog Wash
Toowoomba, QLD
09.2020 - 03.2021
- Maintained cleanliness of bathing area, tools and equipment.
- Assisted with the preparation of pet grooming supplies such as shampoos and conditioners.
- Observed animals closely before beginning any procedure in order to detect any medical issues that need immediate attention from a veterinarian.
- Performed baths, brush outs, nail trims and ear cleaning on dogs.
- Monitored dog behavior during groomings to ensure safety of both pet and groomer.
- Dried dogs after bath using dryers or towels according to breed type and size.
- Greeted customers and provided information about services offered.
Gardener/Cleaner
Toowoomba Building Maintenance
02.2015 - 09.2020
- Monitored the health of plants in order to identify any problems with pests or diseases.
- Ensured that garden maintenance tasks were completed efficiently and safely.
- Applied weed control treatments as necessary.
- Performed regular pruning and trimming of hedges, bushes, shrubs, trees and other vegetation.
- Planned and planted flower beds and borders according to customer requirements.
- Used power equipment such as mowers, trimmers and blowers to maintain lawns in good condition.
- Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
Courier Driver
Lockyer Courier Service
01.2014 - 02.2015
- Delivered items to residential addresses within specified time frames.
- Responded quickly to emergency situations requiring immediate action.
- Assessed size, weight, and special handling requirements of each package.
- Provided excellent customer service by answering questions about delivery status.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Picked up medical specimens from local care providers for delivery to laboratory.
Owner / Operator
GK’s Grass & Glass
01.2011 - 12.2013
- Developed business plan and budget to maximize profitability.
- Created marketing strategies to drive revenue and increase brand visibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Devised and implemented marketing strategies to attract new clients.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Delivered excellent customer service to clients and fellow employees.
Glazier
Obrien Glass
Geebung, QLD
09.2007 - 12.2010
- Glazier day and afterhour callouts
- Lifted heavy pieces of glass into place with hoists or cranes when needed.
- Calculated dimensions accurately based on measurements taken at job sites.
- Provided instructions to customers regarding proper care of new installations.
- Readied worksites by covering furniture and floors with protective drop cloths prior to installation.
- Inspected existing glazing to determine the need for repair or replacement.
- Applied sealants to glass edges to secure them in place.
- Cleaned up job sites after completion of projects.
- Performed on-site repairs of broken or cracked glass panes while adhering to safety regulations.
Education
High School Diploma -
Heatley High School
Townsville10-1992
Skills
- Customer Service
- Manufacturing
- Assembling
- Fitting
- Windows
- Doors
- Shower Screens
- Wardrobes
- Domestic
- Commercial Reglazes
- Excellent Communication Skills
- Small Business Course Training
- Pest Removal
- Service Sales
- Rodent exclusion
- Protective gear and equipment knowledge
- Chemical solution knowledge
- Job site preparation
- Pest bait and trap knowledge
- Pesticide applications
- Valid [State] driver's license
- Chemical Handling
- Effective Communication
- Customer Education
- Teamwork and Collaboration
- Adaptability and Flexibility
- Time Management
Skillsexperience
- 4 year apprenticeship completed
- Customer Service
- Manufacturing, assembling and fitting of windows, doors, shower screens and wardrobes
- Domestic and commercial reglazes
- 5 years experience in after hours callouts
- Excellent communication skills
- Owner / Operator GK’s Grass & Glass
- Small Business Course Training
- Pest Control Training Course
- Pest Control Licence
Certification
Cert. 3 in Urban Pest Management (CPP30119)
Cert. 3 in Micro Business Operations
Glazing Cert Apprentice/Glazier
Ag Force Training Cert Chemicals & Weeds
First Aid Cert. 2019
References
- TERMI HOME & COMMERCIAL - JO ERBACHER 0488 314 688
- TOTAL BUILDING MAINTENANCE - MEGAN ROSE 0419025639
- CRAIG PREIST (PERSONAL) - 0408635181
Timeline
Pest Control Technician
Termi Home & Commercial
08.2023 - 05.2024
Installer
ALL DOORS
12.2022 - 07.2023
DOMESTIC MEASURER
GJAMES
03.2021 - 11.2022
Dog Washer
Sams Mobile Dog Wash
09.2020 - 03.2021
Gardener/Cleaner
Toowoomba Building Maintenance
02.2015 - 09.2020
Courier Driver
Lockyer Courier Service
01.2014 - 02.2015
Owner / Operator
GK’s Grass & Glass
01.2011 - 12.2013
Glazier
Obrien Glass
09.2007 - 12.2010
High School Diploma -
Heatley High School