Geordie Staaf
Cranbourne,VIC
Summary
Good morning! I am Geordie Staaf, 24.
I am a fun and enthusiastic Store Manager with a proven track record at Skinkandy, excelling in team management and visual merchandising.
I create a bright and inviting workplace.
I bring a passionate outlook and optimism to my store, following revenue or Conversion rate trends to improve business.
Nothing is impossible, i dedicate time and patience with my team to ensure practices are to a high standard.
Overview
3
3
years of professional experience
Work History
Store Manager
Skinkandy
Frankston, VIC
02.2025 - Current
- team management and training for 5-10 employees to ensure alignment with Skinkandy values
- infection control practices during piercing sessions to maintain a sterile environment and promote client well-being.
- Achieved improved inventory accuracy through diligent stock management and regular stocktakes.
- Using Power BI to track KPI’s, Revenue and Wages.
- management of multiple bookings through Dayback, ensuring seamless scheduling and customer satisfaction.
- Tracking conversion rates, so we can drive customer engagement and sales
- Delivered support to team members by offering specialised
- Offering jewellery recommendations and informed consultations on piercing aftercare, curations and services.
- Engaged with team members to track progress and evaluate performance against established weekly KPIs.
- Drove creative initiatives aimed at increasing team motivation and concentration on weekly goals.
Store Manager
The Trybe (Accent Group)
Cheltenham, VIC
07.2024 - 06.2025
- Managed training and development for a team of 5-10 members to optimize store performance and customer satisfaction.
- Analyzed existing strategies and offered viable suggestions and alternatives to optimize performance.
- Utilized Humanforce to streamline roster management and ensure accurate staffing levels.
- management of stock inventory, cycle counts and stocktake operations.
- Managed a additional pop-up store to optimize sales during peak trade and back-to-school events.
- Utilized Power BI to assess and report on progress against established targets and KPIs.
- Curated and arranged merchandise layouts in a large retail environment, ensuring alignment with visual merchandising principles and creative vision.
Store Manager
Betts Group
Ringwood
12.2023 - 05.2024
- Directed a team of five, ensuring effective communication.
- provide personalized product recommendations.
- Achieved shoe inventory management through effective organization.
- Implemented and maintained visual merchandising standards
- Created creative solutions to drive KPI growth and optimize operational effectiveness
- Monitored revenue and preformace.
Hotel Reservations Agent
Crown Melbourne
Melbourne, VIC
02.2023 - 12.2023
- Managed hotel reservations using Opera Property Management System.
- Assisted guests with inquiries, providing exceptional customer service to enhance guest satisfaction.
- Processed cancellations and modifications, ensuring accurate updates in reservation system.
- Collaborated with front desk team to coordinate guest arrivals and special requests seamlessly.
- Maintained detailed knowledge of hotel amenities and services to promote offerings effectively.
- Resolved guest issues promptly, resulting in positive outcomes.
Education
High School Diploma -
McClelland College
Frankston, VICSkills
- Punctuality
- Time management
- De-escalation
- People management
- Microsoft
- Rosters
- Hourly tracking, revenue tracking
- Patience and understanding
- Managing a small group 5-10
Timeline
Store Manager
Skinkandy
02.2025 - Current
Store Manager
The Trybe (Accent Group)
07.2024 - 06.2025
Store Manager
Betts Group
12.2023 - 05.2024
Hotel Reservations Agent
Crown Melbourne
02.2023 - 12.2023
High School Diploma -
McClelland College