Overview
Work History
Education
Skills
Timeline
Generic

Georga Lamont

Raleigh

Overview

8
8
years of professional experience

Work History

Barista

Split Cafe
10.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Used POS system to accurately enter orders and process payments.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Retail Assistant

Govita
03.2017 - 11.2020
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Answered incoming calls and emails to provide product information, features and benefits.

Education

High School Certificate -

Saint John Paul College
Coffs Harbour
2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Adaptive and creative
  • Exceptional customer service

Timeline

Barista

Split Cafe
10.2019 - Current

Retail Assistant

Govita
03.2017 - 11.2020

High School Certificate -

Saint John Paul College

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Georga Lamont