Summary
Overview
Work History
Education
Skills
Referees
Work Availability
Timeline
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GEORGE ANGELIS

Berwick,VIC

Summary

I consider myself extremely approachable and very charismatic, I can adapt to any situation I am presented with. Whether it be a simple or challenging task I strive to impress. I am a versatile and very capable individual who is currently looking for an opportunity to utilize my experience, skills and abilities in a challenging & rewarding role. I believe that my motivation, commitment and pre-existing skills will allow me to fit into any environment which I will then be able to support and excel to the needs of the company. I am wanting to join a company where I will be able to contribute to the progression, innovation and success. Experience, Skills & Attributes Excellent Customer Service - providing & exceeding KPI standards of service. Efficient & Accurate Cash Management including Opening & Closing protocols. Enthusiastic & dependable, can work to extreme deadlines & tasks in set periods. Excellent computer skills - can adapt & learn new platforms & programs confidently. Reliable team player with the ability to be self-motivated, organized and able to work unsupervised. My availability is 24/7.

Overview

10
10
years of professional experience
1
1
year of post-secondary education

Work History

Duty Manager

Woolworths
Berwick, VIC
03.2021 - Current
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet Store needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Listened to customers in actively to assess issues and provide accurate information.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Customer Service Assistant

Big W
Narre Warren, VIC
10.2017 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer questions about product availability and shipment times.

Senior Crew Member, Kitchen Crew

Mcdonalds
05.2013 - 09.2017
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Education

Kambrya College
Berwick
01.2014 - 11.2014

Skills

    Retail transactions processing

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Referees

     Devin Arendse
     Woolworths NightFill Manager
     Mobile: 0413 360 334
     Email:  devin.luke33@gmail.com

     Nathan Freeman
     McDonald's Supervisor
     Mobile:  0487 587 441  

     Helder Garcia
     System Administrator
     Mobile:  0402 714 794
     Email:    heldergarcia94@gmail.com

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Duty Manager

Woolworths
03.2021 - Current

Customer Service Assistant

Big W
10.2017 - 01.2020

Kambrya College
01.2014 - 11.2014

Senior Crew Member, Kitchen Crew

Mcdonalds
05.2013 - 09.2017
GEORGE ANGELIS