George Calalang

• Improved customer satisfaction by ensuring timely and accurate product deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Managed customer inquiries and complaints in polite and professional manner.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• -Working as a Part-time/casual employee that provides high standard of Cleaning Services
• -Cleaning service including vacuuming, sweeping, mopping, dusting and wiping, glass cleaning and able to complete various duties under strict timelines
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.

Company Overview: At Mead Johnson, the health and development of infants and children is our sole concern

• One of the global company focused primarily on infant and child nutrition
• That singular devotion has made our flagship 'Enfa' line the leading infant nutrition brand in the world
• Today, Mead Johnson develops and markets safe, high-quality, innovative products that help meet the nutritional needs of infants and children

Key Responsibilities:

• Business Development, Territory Management, Monitoring, Building Good Business Relationships and Training and Coaching
• Managed time efficiently while prioritizing tasks according to urgency and importance for optimal client outcomes.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
• Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Became included in Top 10 during my 2nd year in the company (National)
• Bronze Awardee on my 4th year (Region)
• Silver Awardee on my 5th Year (National)
• Promoted from TM1 to TM2 on my 6th Year

Cathay Drug Company Inc. ranked 8th in the Philippine Pharmaceutical Industry Audit for the Ethical segment by IMS Qtr. June 2015, and it is ranked 2nd among national pharmaceutical companies (ethical segment).

• Territorial Management, Planning, Implementation, Monitoring and Business Relationship.
• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Expanded territory coverage by strategically identifying and targeting high-potential accounts.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• 2012- Silver Awardee
• 2012- Early-Bird Awardee

Company Overview: The International Family Food Services, Inc

• The International Family Food Services, Inc. (Shakey’s Pizza Asia Ventures Inc.) began reengineering Shakey’s Philippines as a family-oriented casual dining brand and serving pizza as its core product.
• Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
• Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
• Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.