Dynamic operations leader with a proven track record at Constantine International, excelling in project management and strategic planning. Expert in financial analysis and customer relationship management, I successfully resolved billing discrepancies and generated leads, enhancing overall company performance. Committed to fostering team growth and achieving organizational objectives through effective mentoring and collaboration.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager of Operations
Constantine International
Kogarah Bay, NSW
01.2019 - Current
Scheduled meetings between internal teams and external stakeholders when necessary.
Collaborated with other managers across the organization to develop strategies that support overall company objectives.
Responded to information requests from superiors, providing specific documentation.
Conducted market research to identify selling possibilities and evaluated customer needs actively.
Eliminated financial discrepancies by resolving billing complaints and managing bookkeeping.
Generated leads per month and worked to convert customers with success rate.
Consulted with long-term, new, and prospective customers to understand needs and propose ideal solutions.
Conducted field investigations and surveys to compile and analyze data on economic and physical factors affecting land use.
Created graphic or narrative reports on land use data based on land area maps overlaid with geographic variables.
Acquired and continuously developed knowledge of all relevant state and local code requirements related to land usage.
Developed designs, graphics and plans for projects related to zoning, land use, utilities, government facilities, transportation, and housing.
Managing Director
Taylor Nicholas Development Sites
Carlton, NSW
01.2010 - 01.2019
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Participated in development activities such as product launches or promotional events.
Provided guidance to team members on project management principles and best practices.
Established performance standards and monitored progress towards achieving them.
Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Developed and presented purchase offers to sellers for consideration.
Maintained current and accurate CRM database of prospective customers.
Prepared and delivered sales presentations.
Negotiated purchase agreements and contracts with buyers and sellers.
Attended industry events such as conventions and seminars.
Identified potential buyers through cold calling.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Managing Director
Raine and Horne Bardwell Park
Bardwell Park, NSW
01.1995 - 01.2010
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Participated in development activities such as product launches or promotional events.
Provided guidance to team members on project management principles and best practices.
Established performance standards and monitored progress towards achieving them.
Monitored progress by establishing plans, budgets and measuring results.
Negotiated rental agreements for new leases and renewals of existing leases.
Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
Managed tenant relations by resolving disputes quickly and efficiently.
Partnered with brokers, consultants and landlords to complete smooth negotiation processes.
Oversaw daily operations, maintenance, and administration of various properties.
Ensured that all required legal documents were completed accurately prior to any transaction.
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