Motivated and team-oriented individual with a strong ability to adapt to new environments and learn new skills quickly. Known for effective problem-solving, especially under high-stress or unique situations. Strong communicator who values clarity and collaboration in both professional and personal settings.
Overview
5
5
years of professional experience
Work History
Kitchen Staff Member
Cauldron Distillery
11.2024 - Current
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Managed a team of Juniors to ensure service runs smoothly and efficiently.
Completed weekly stocktakes and ordering of stock for kitchen.
Liaised with customers, staff members, and delivery staff with professional communication.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
All Rounder FOH
Monkey Tree Bar and Restaurant
12.2024 - 07.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment's
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Cafe Worker
Cafe On Tamborine
10.2023 - 11.2024
Maintained a clean and organized café environment, adhering to health and safety regulations.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Donut Maker
OMG Donuts
06.2022 - 10.2023
Baked, decorated and displayed donuts per guidelines.
Kept workstation and area around workstation neat and clean.
Contributed to increased sales by creating visually appealing donut displays that attracted customer attention.
Maintained a clean and organized workspace, adhering to health and safety regulations for optimal food production.
Provided excellent customer service through friendly interactions, accurate order fulfillment, and prompt assistance.
Boosted customer satisfaction with timely donut production while keeping up with demand during peak hours.
Retail Worker
Bargain Central
09.2021 - 05.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Actively engaged customers to provide general assistance and information on store merchandise.
Waitress
Sun Lai Chinese Restaurant
01.2021 - 04.2021
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Receptionist
Sues Swim School
06.2020 - 09.2020
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Improved school security by diligently monitoring visitor access and implementing sign-in procedures.
Education
High School Diploma -
Tamborine Mountain College
Tamborine Mountain, QLD
11-2024
Skills
Food preparation
Organization and cleanliness
Cleaning and sanitizing
Safe food handling
Inventory management
Effective time management
Collaboration with management
RSA
Yellow Card
Blue Card
Accomplishments
- Invited to compete in the AB Patterson Public Speaking competition.
- Awarded with cultural ambassador during high school.
Front of House Staff Member /Assistant Kitchen Staff Member at Kaimito LimitedFront of House Staff Member /Assistant Kitchen Staff Member at Kaimito Limited