Summary
Overview
Work History
Education
Skills
Accomplishments
Achievements
Extracurricular Activities
Hobbies and Interests
Timeline
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George Line

Carlton,VIC

Summary

A first-year Arts student (majoring in creative writing) at the University of Melbourne, interested in building a professional portfolio and gaining valuable, hands-on experience in the workplace. Currently looking for an internship in an arts field. Highly motivated and versatile team player well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Crew Member/Crew Trainer

McDonald's
01.2019 - 08.2022
  • Worked on cash register
  • Changed bins, swept floors, served customers
  • Worked in every area of store, including maintenance
  • Promoted to crew trainer May 2022
  • Trained new crew members under manager's supervision.

Retail Assistant

Trugold's Fyshwick Markets
01.2019 - 03.2020
  • Worked on cash register
  • Stacked shelves, swept floors
  • Did end of day POS reconciliation.

Retail Assistant

Tuggeranong Dymocks
07.2018 - 07.2018
  • Assisted customers with finding right books and items and recommending them what to purchase based on their interests
  • Processed transactions and bagged items under a manager's supervision
  • Helped create clean and organised store by vacuuming, stacking shelves, and sorting misplaced items
  • Learned how to conduct a POS reconciliation and go through steps of closing store.

Education

Bachelor of Arts - Creative WritingEnglish

University of Melbourne
Melbourne, ACT
11.2025

High School Diploma -

Narrabundah College
Canberra, ACT
12.2020

Mount Stromlo High School
Canberra, ACT
12.2018

Skills

  • Customer service, as developed and honed through cashier and crew member jobs which involved serving up to 500 customers a day
  • Problem solving/Interpersonal communication, as developed through helping resolve numerous customer complaints and de-escalating conflicts between customer and worker as a McDonald's crew trainer
  • Time management/Crew leadership, as developed through leading new kitchen and counter trainees as a McDonald's crew trainer through busy rushes, and consistently meeting KPIs set by shift managers
  • Proficiency in MS 365 software, as developed through working on crew performance reports as McDonald's crew trainer
  • Food & Beverage preparation
  • Health Code Compliance
  • Order Management
  • Teamwork/Collaboration

Accomplishments

Two-time winner of the ACTATE Litlinks inter-high school writing competition (Speculative Fiction Category, 2018; Judges’ Choice Category, 2020)


Achievements

Two-time winner of the ACTATE Litlinks inter-high school writing competition (Speculative Fiction Category, 2018; Judges' Choice Category, 2020)

Extracurricular Activities

  • Participated in Mount Stromlo High School's annual theatre production in 2018
  • Participated in VIGS Monash Inter-Uni Table Tennis Tournament 2023, Semester 1

Hobbies and Interests

  • Creative writing (Poems, short stories, essays)
  • Watching and reviewing films & tv shows
  • Table tennis
  • Gaming

Timeline

Crew Member/Crew Trainer

McDonald's
01.2019 - 08.2022

Retail Assistant

Trugold's Fyshwick Markets
01.2019 - 03.2020

Retail Assistant

Tuggeranong Dymocks
07.2018 - 07.2018

Bachelor of Arts - Creative WritingEnglish

University of Melbourne

High School Diploma -

Narrabundah College

Mount Stromlo High School

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George Line