George Morfoulis

- Delivery of food

- Food safety

- Customer communication

• Managing fleet of over 100+ caravans
• Oversaw quality of repairs and signed off
• Analyzed and reported on key performance metrics to senior management.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed strong relationships with vendors and suppliers, resulting in better pricing and improved service quality.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Developed systems and procedures to improve operational quality and team efficiency.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Facilitated smooth collaboration between departments through clear communication channels.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and implemented strategies to maximize customer satisfaction.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Implemented quality control systems that boosted overall product consistency and reliability.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Devised processes to boost long-term business success and increase profit levels.
• Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
• Implemented new inventory management system to optimize stock levels and reduce waste.
• Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
• Partnered with vendors and suppliers to effectively manage and budget.
• Structurally organising and managing multiple large events throughout the year (could be up to 60 caravans at a time with set up and hand overs)
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled large increments of money at a time (tens of thousands)
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Reduced operational risks while organizing data to forecast performance trends.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

• Followed safety procedures and guidelines to maintain safe working environments.
• Completion of updated weekly OHS and product safety procedures released within timeline
• Used equipment correctly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Organized work to meet demanding production goals.
• Inspected and adjusted work performed to meet expectations.
• Weighed and measured items to prevent waste and meet quality standards.
• Supported machine operators in setup and operation of production equipment resulting in efficient runs.
• Participated in daily meetings with team members to discuss production updates.
• Maintained machinery to prevent overloads and avoid malfunctions.
• Enhanced product quality by conducting regular inspections and identifying areas for improvement.
• Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Prepared reports and technical documentation of day-to-day production processes.
• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Pre Covid work experience:

• Form work labourer
• Seismic exploration labourer
• Hydraulic hose technician assistant
• Truck driver (MR)
• Commercial Lift installation assistant

Post Covid work experience:

- Hospitality worker - cocktail bar tender, server and back of house supervisor