George Perry

Working in an administrative and team support capacity at one of Australia's leading providers of Vocational Education and Training of English as a second language, I was responsible for supporting the well-being of members of the student cohort, to ensure a positive experience in their private education

• Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
• Administration of student information and documentation using the Axcelerate Program and PRISMS;
• Organised large-scale events for student bodies, with a focus on team building and exposure to Australian culture to enhance the learning experience;
• Provided counselling to students experiencing issues with housing, legal aid, and personal and mental wellbeing, including referring them on to specialised services and/or providing additional resources for assistance where necessary;
• Maintained a database of Under 18 Student rolls and contact with parents/guardians
• This included daily checks of attendance, and ensuring all absences of student under 18 were accounted for to minimise potential liability issues
• Developed strong relationships with community organizations to connect students with relevant external support services when needed.

• In this role, I oversaw the daily operations of one of the busiest fast-food restaurants servicing the largest local area within Brisbane for the brand
• This included ensuring the fulfillment of orders in line with company KPI's and commitments to clientele, as well as acting in a team leader capacity and training new employees
• Managed a team of up to 12 staff, including delegation of duties, onboarding and training of new employees, and promoting a positive team culture;
• Provided high levels of customer service and ensured customer satisfaction, use of conflict de-escalation skills when necessary;
• Food preparation and service, ensuring accuracy of orders;
• Ensured compliance with food and hygiene standards, for both the product and the establishment;
• Operating in a fast-paced, demand-driven working environment;
• Management of ordering inventory;
• Transacting and organisation of large orders for catering