Summary
Overview
Work History
Education
Skills
Accomplishments
References
Leadership Experience
Communication Skills
Timeline
Generic
George Ribarich

George Ribarich

DUNCRAIG,Australia

Summary

Dynamic project manager with a proven track record at Hancock Iron Ore, excelling in operational efficiency and risk identification. Expert in data analysis and stakeholder engagement, I drive process improvements and mentor teams to achieve strategic objectives, enhancing performance metrics and fostering a culture of continuous improvement.

Overview

40
40
years of professional experience

Work History

Specialist Process Control

Hancock Iron Ore
West Perth
08.2018 - Current
  • Demonstrated project management capability through vendor engagement in West Perth, requirement scoping, stakeholder coordination, vendor deliverable definition, and business case development with budget oversight and cost–benefit analysis.
  • Serve as Control Moderator in the InControl (INX) system for the I.S. Systems team, ensuring accurate reconciliation and alignment of responses and actions to responsible personnel.
  • Investigate and resolve complex IRO Control Systems and application issues using structured problem solving methodologies, including the 5P’s, Fishbone Diagrams, and 5 Whys.
  • Conduct detailed root cause investigations, predominantly applying 5 Whys methodology and Fishbone analysis to identify systemic issues and prevent recurrence.
  • Managed and coordinated improvements in IRO Control Room, enhancing systems and procedures while implementing follow-up actions from fault or issue resolution activities.
  • Engaged proactively with subsystem controllers to identify and implement improvements across applications, systems, and controller procedural protocols.
  • Develop Power BI models, reports, and dashboards, including data mining through Databricks or direct SQL queries, and creation of raw data-driven PI Vision reporting.
  • Mentor and provide strategic guidance across HIO, supporting individuals and aligning stakeholders to annual business plan objectives through Operational Excellence and ADKAR methodologies.
  • Facilitated team activities to enhance I.S. Systems operations.

Rail Operations Business Analyst (Contractor)

Rio Tinto
12.2017 - 08.2018
  • Identified opportunities to reduce rail process cycle times—specifically ‘wait to tip’ and ‘first tip’ delays—through detailed cycle time gap analysis, enhancing overall throughput.
  • Enhanced driver-controller communication processes to improve operational efficiency.
  • Introduced upgraded wayside AEI tag readers at stockyard yard ingo locations, supporting smoother rail operations.

Rail Systems & Business Analyst (FIFO)

BHP Billiton
06.2010 - 11.2017
  • Identified and mitigated a critical data-integrity and systems risk from an unaccounted digit increase in registered ore car numbers impacting card-reader systems and downstream data warehouses.
  • Applied data-mining techniques to identify rail cycle time improvements and operational risk-mitigation opportunities through gap analysis and root-cause investigation.
  • Collaborated with onsite rail operations teams to pinpoint risks and improvement opportunities within processes and systems.
  • Developed and initially implemented a strategy to upskill rail staff as ‘delay accountants’ within the Perth CBD Control Centre, significantly improving downtime data accuracy in AMPLA.

Risk Analyst & IT Service Desk Support Manager

Bank West
04.2006 - 05.2010
  • Lead and manage the desktop support team responsible for end-user IT support across branches, operations centers, and corporate offices.
  • Oversaw day-to-day support activities, ensuring timely resolution of incidents, service requests, and escalations within SLAs.
  • Ensured availability, stability, and security of end-user computing environments, including desktops, laptops, and banking applications.
  • Coordinated support for core banking systems, authentication tools, and remote access, ensuring compliance with critical software requirements.
  • Maintain strong adherence to security, compliance, and privacy requirements (APRA, CPS 234, internal cyber security policies).

Lead Aircraft Maintenance Engineer - Airframes and Engines

Singapore Aerospace
Perth, Australia
03.1993 - 11.1999
  • Serviced engine oil by replacing used oil and oil filters per maintenance schedule to ensure optimal engine performance.
  • Conducted borescope inspections to assess engine components.
  • Thrust reverser inspections
  • Monitored vibration levels of engines and components to identify potential issues.
  • Completed maintenance release entries to certify airworthiness and compliance with regulatory standards.
  • Troubleshoot reported pilot defects (tech log entries)
  • Replace Line Replaceable Units (LRUs)
  • Minor structural repairs (fasteners, panels, fairings)
  • Replace sensors, actuators, valves
  • Conduct daily, transit, and pre-departure inspections
  • Check airframe surfaces for damage (dents, cracks, corrosion)
  • Ensure compliance with Minimum Equipment List (MEL)
  • Update maintenance tracking systems
  • Scheduled Heavy Checks (A, B, C, D Checks)
  • Full structural inspections
  • Detailed engine inspections
  • Compliance with Airworthiness Directives (ADs)
  • Engine removal & installation
  • Powerplant teardown & rebuild (depending on license)
  • Compressor/turbine blade inspections
  • Conducted performance testing on engines to assess and enhance operational efficiency.
  • Service Bulletin incorporation
  • Avionics integration support
  • Cabin reconfiguration (structural involvement)
  • Structural life-extension program

Maintenance Technician Aircraft - RAAF

Royal Australian AirForce (RAAF)
, Australia
04.1986 - 12.1992
  • Performed daily, transit, and pre-departure inspections, ensuring compliance with safety standards.
  • Inspected airframe surfaces for damage, identifying potential issues to ensure airworthiness.
  • Ensure compliance with Minimum Equipment List (MEL)
  • Scheduled Heavy Checks (A, B, C, D Checks)
  • Full structural inspections
  • Executed corrosion prevention and treatment procedures on aircraft surfaces, enhancing operational lifespan.
  • Detailed engine inspections
  • Replace sensors, actuators, valves

Education

Numerous small courses (most relevant): BI Introductory and Reporting, Ways of Working, Leadership and Influencing (multi hats)

AIM
Western Australia
01-2025

Bachelor of Commerce - Major Finance & Information Technology

Murdoch University
Murdoch WA
01-2004

Mechanical Fitter - Aircraft Maintenance Engineer (AME)

NSW Dept of Trades & Labor
Wagga Wagga, NSW
01-1992

Skills

  • Control systems
  • Process management expert
  • Data analysis
  • Risk management
  • Process improvement
  • Operational efficiency
  • Quality assurance
  • Continuous improvement
  • Process optimization
  • Root-cause analysis
  • Project management
  • Change management
  • Risk identification
  • Performance metrics
  • Key performance indicators
  • Technical communication
  • Troubleshooting techniques
  • Vendor relations
  • Business reporting
  • Compliance monitoring
  • Attention to detail
  • Analytical thinking
  • Problem solving
  • Expert problem solving
  • Collaboration skills
  • Stakeholder engagement
  • Team collaboration
  • Team performance improvement
  • Mentorship and coaching
  • Mentoring skills
  • Leadership experience
  • Adaptability skills
  • Communication skills
  • Advanced communication
  • Customer relations management
  • Customer relations
  • Strategic thinking
  • Organizational skills
  • Operational enhancement
  • Adaptability skills
  • Customer relations management
  • Leadership experience
  • Organizational skills
  • Performance metrics

Accomplishments

  • Personally led and managed a long project of development, rollout and change management of my organization’s standardized procedure technical information and document management system called Process Manager.
  • Successfully created a large control room redeployment and new technologies vendor requirements scope.
  • Completed a Power BI reporting course and developed key production KPI reports via purpose-built metrics dashboards.
  • Developed documentation following ISO9001 quality management system QMS standards for a large project phase gate compliance checklist.
  • Created and rolled out a health and safety project for a critical risks identification audit.

References

Provided upon notice and formal request or if already provided in covering letter.

Leadership Experience

  • Actively recognize high-performing individuals and teams through Hancock Iron Ore’s recognition and rewards program.
  • Promote a culture of personal development within all operational sub-system teams.

Communication Skills

  • Most effective working in small groups or one-on-one, using strong diplomatic, rapport-building and influencing skills.
  • Communicate authentically and clearly to engage stakeholders and ensure alignment on shared goals.

Timeline

Specialist Process Control

Hancock Iron Ore
08.2018 - Current

Rail Operations Business Analyst (Contractor)

Rio Tinto
12.2017 - 08.2018

Rail Systems & Business Analyst (FIFO)

BHP Billiton
06.2010 - 11.2017

Risk Analyst & IT Service Desk Support Manager

Bank West
04.2006 - 05.2010

Lead Aircraft Maintenance Engineer - Airframes and Engines

Singapore Aerospace
03.1993 - 11.1999

Maintenance Technician Aircraft - RAAF

Royal Australian AirForce (RAAF)
04.1986 - 12.1992

Numerous small courses (most relevant): BI Introductory and Reporting, Ways of Working, Leadership and Influencing (multi hats)

AIM

Bachelor of Commerce - Major Finance & Information Technology

Murdoch University

Mechanical Fitter - Aircraft Maintenance Engineer (AME)

NSW Dept of Trades & Labor
George Ribarich