Summary
Overview
Work History
Education
Skills
Timeline
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George Rimbas

Manjimup,WA

Summary

Results-driven manager with extensive experience in operational strategy and team leadership. Proven track record in enhancing operational efficiency and customer satisfaction through effective resource allocation and process improvements. Dynamic professional skilled in strategic planning, team development, and problem-solving. Successfully implemented training programs and policies that led to improved team performance and operational efficiency, consistently driving customer satisfaction. Accomplished manager delivering operational efficiency and exceptional customer service. Known for fostering collaboration and continuous improvement, with a strong emphasis on performance management and effective communication. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

37
37
years of professional experience

Work History

Manager

MANJIMUP MOTOR INN
MANJIMUP, WA
03.2014 - 08.2025
  • Led team in developing operational strategies for process improvement.
  • Managed resource allocation to ensure efficient project execution.
  • Coordinated cross-departmental communication for enhanced collaboration.
  • Oversaw daily operations to maintain service quality and efficiency.
  • Implemented training programs to improve staff performance and skills.
  • Analyzed operational data to identify areas for improvement and innovation.
  • Facilitated regular meetings to align team goals with organizational objectives.
  • Developed policies and procedures to streamline workflows and enhance productivity.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Managed risk by developing and implementing effective risk management strategies.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Conducted performance reviews for team members.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Developed and implemented strategic plans to achieve company objectives.
  • Ensured compliance with industry regulations and company policies.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.

Forklift Operator

FRESH CHOICE
CANNINGVALE, WA
07.2009 - 07.2014
  • Operated forklifts to transport materials within the warehouse efficiently.
  • Conducted routine inspections of forklifts to ensure operational safety.
  • Organized inventory in designated storage areas for easy access.
  • Collaborated with team members to meet daily deliveries and receiving targets.
  • Maintained accurate records of materials handled during shifts.
  • Followed company policies for equipment use and warehouse procedures.
  • Loaded pallets onto commerical vehicles and warehouses
  • Moved freight, stock and other materials to and from storage and production areas and loading area.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Ensured safety procedures were followed when operating forklifts.
  • Maintained current forklift training and certification as required by company policies.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Transported material to correct locations and documented inventory changes.
  • Communicated with supervisor and other warehouse staff to coordinate work.

MANAGER

MANJIMUP MOTOR INN
MANJIMUP, WA
01.2000 - 12.2008
  • Supervised daily operations and staff management at local hospitality establishment.
  • Coordinated schedules for staff to ensure optimal coverage and efficiency.
  • Developed training programs for new employees to enhance service quality.
  • Implemented guest service initiatives to improve customer satisfaction levels.
  • Managed inventory systems to maintain stock levels and reduce waste.
  • Oversaw maintenance of facilities to ensure a clean and safe environment.
  • Resolved guest complaints promptly to maintain a positive reputation.
  • Collaborated with vendors to procure necessary supplies and services efficiently.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Conducted performance reviews for team members.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

COMMUNICATION TECHINCIAN

TELECOM/TELSTRA
SCARBOROUGH , WA
01.1995 - 12.1998
  • Installed and maintained telecommunications equipment for reliable service.
  • Assisted in troubleshooting network issues and providing solutions.
  • Collaborated with team members to ensure effective communication systems.
  • Conducted routine inspections on communication lines and devices.
  • Supported customer inquiries regarding service availability and technical issues.
  • Documented service requests and maintenance activities accurately in the system.
  • Participated in team meetings to discuss project updates and improvements.
  • Assisted in performing upgrades to existing communication infrastructure.
  • Monitored system performance through regular testing of hardware components.
  • Implemented security protocols to protect customer data from malicious attacks.
  • Diagnosed and resolved complex network issues in a timely manner.
  • Maintained updated records of all installed communication systems.
  • Installed, configured and maintained network cabling systems according to industry standards.
  • Tested and troubleshot copper and fiber optic cables for connectivity issues.
  • Created detailed reports on the status of all communications networks.
  • Measured, cut, spliced and installed wires and cables.

SALES PERSON

EPT SALES
CANNINGVALE, WA
02.1991 - 08.1994
  • Maintained organized displays and inventory levels on the sales floor.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service experiences.
  • Engaged customers to promote new products and special offers.
  • Resolved customer complaints promptly and professionally to ensure satisfaction.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Advised customers on the latest product features and benefits.
  • Provided personalized service to build relationships with customers.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.

Labourer

EPT SALES
CANNINGVALE, WA
11.1988 - 08.1990
  • Assisted skilled workers in executing complex tasks on-site as required.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Transported heavy items from one location to another using hand trucks or carts.

Education

ASSOCCIATE DIPOLMA ELECTRONIC ENGINEERING -

ADVANCE MANUFACTURING TECHONOLGY CENTRE
EAST PERTH WA
12-1988

High School Diploma -

SCARBOROUGH SENIOR HIGH SCHOOL
Karrinyup WA
12-1986

Skills

  • Operational strategy
  • Resource allocation
  • Performance management
  • Risk management
  • Policy development
  • Customer relationship management
  • Effective communication
  • Continuous improvement
  • Employee training
  • Problem solving
  • Conflict resolution
  • Team leadership
  • Budget monitoring
  • Project coordination
  • Task delegation
  • Strategic planning
  • Customer service
  • Staff development
  • Marketing
  • Policy and procedure development
  • Workforce management
  • Contract management
  • Decision-making
  • Sales management
  • Goal setting
  • Recruiting and interviewing

Timeline

Manager

MANJIMUP MOTOR INN
03.2014 - 08.2025

Forklift Operator

FRESH CHOICE
07.2009 - 07.2014

MANAGER

MANJIMUP MOTOR INN
01.2000 - 12.2008

COMMUNICATION TECHINCIAN

TELECOM/TELSTRA
01.1995 - 12.1998

SALES PERSON

EPT SALES
02.1991 - 08.1994

Labourer

EPT SALES
11.1988 - 08.1990

ASSOCCIATE DIPOLMA ELECTRONIC ENGINEERING -

ADVANCE MANUFACTURING TECHONOLGY CENTRE

High School Diploma -

SCARBOROUGH SENIOR HIGH SCHOOL

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George Rimbas