George Samaan
Chiswick,NSW
Summary
Enthusiastic, vibrant, and dynamic National Business Relationship Manager with a collaborative spirit, skilled in fostering alliances with internal and external stakeholders, retaining personnel, managing key accounts, and optimizing revenue streams. Presently engaged with The Comfort Group "SleepMaker," overseeing 18 sales consultants in Myer outlets within New South Wales (NSW) and Australian Capital Territory (ACT), achieving a Sales Value of 2.94 million dollars in the previous fiscal year. Through my passion, dedication and proficiency in partnership cultivation, I have successfully increased sales and efficiency by 21%. I am in search of a fresh, stimulating role that will enable me to apply my competencies and insights to advance your company's goals. Furthermore, I am keen to acquire new competencies and broaden my knowledge base.
Overview
15
15
years of professional experience
Work History
The Comfort Group "SleepMaker" - National Relation
The Comfort Group 'Sleepmaker'
Wetherill Park, NSW
01.2023 - Current
- Financial and Operational reports analysis, Inventory optimization, Margin assessment, Sales evaluation, Productivity enhancement, Market Share analysis, Stock Clearance management, and On Order reports review
- Enhanced the product knowledge and sales skills of both our team and the Myer team through monthly training sessions.
- Within a 12-month period, increased market share from 19.6% to 34.3%
- Monthly roster development and management for 18 consultants
- Collaborated with key divisions, including Human Resources (HR), to create tailored guidelines and protocols to meet store operational needs.
- Arranging and setting up visual merchandising for the bedding section exhibits at one of the biggest Australian retailers, "Myer."
- Conducted routine meetings with store managers, emphasizing new product lines, Visual Merchandising elements, enhancing Sales tactics, negotiating prices, marketing initiatives (such as Mall events), addressing Sales consultants' concerns, and exploring business growth opportunities.
- Directly overseeing product movements in collaboration with Myer Category buyers
- Increased store revenue by 21% through the establishment of a high-performing culture, supported by appropriately motivated teams.
- Established and sustained robust professional connections with both internal and external stakeholders
National Account Manager
Talad Thai Australia, FMCG
03.2019 - 12.2022
- Managed a book of business worth $290000+/monthly across 33 cafes, 28 restaurants, 12 retail stores and over 100 end user with assistance from my sales team
- Exceeded sales goals and market competitions through effective prices negotiation for products and freights to decrease overall costs by 11%
- Sales forecasting
- Generated weekly, monthly, quarterly and yearly sales, margin, share and productivity reports
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Contributed to annual revenue goals by 22% due to increasing product range and developing new accounts nationally
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric experience
Sales & Operations Manager
Ausbeds
02.2009 - 02.2019
- Managed B2B/B2B2C communication & marketing channels
- Provided primary support to internal and external stakeholders in a fast-paced environment
- Conducted Sales and Product Training
- Continuously negotiated rates with freight carrier
- Streamlined day-to-day office and warehouse activities
- Built and maintained relationships with all stakeholders
- Collaborated with different departments to ensure all customer inquiries are prioritised and carried out efficiently and effectively
- Planned and prioritised tasks to meet daily completion in conjunction with other department needs
- Evaluated technical problems while leveraging personal expertise to find strategic solutions
- Subject matter expert in sales meetings recommending process improvements for entire department
Education
Certificate - Empowering Teams
HETI
Online 10.2022 - 10.2022
No Degree - Negotiation Skills
HETI
NSW Department Of Health10.2022
First Aid Certificate -
FirstAid Pro
Sydney Olympic Park05.2022
Bachelor of Economics - Marketing & Management
Western Sydney University
Werrington12.1996
Skills
- Proficient in Microsoft Office, SAP, Quickbooks, Xero, Tradegeko and CRM management systems
- Conflict resolution
- Problem-solving skills
- Impeccable Customer Service
- Key stakeholder management
- Commercial and business acumen
- Teamwork and Collaboration
Timeline
The Comfort Group "SleepMaker" - National Relation
The Comfort Group 'Sleepmaker'
01.2023 - Current
Certificate - Empowering Teams
HETI
10.2022 - 10.2022
National Account Manager
Talad Thai Australia, FMCG
03.2019 - 12.2022
Sales & Operations Manager
Ausbeds
02.2009 - 02.2019
No Degree - Negotiation Skills
HETI
First Aid Certificate -
FirstAid Pro
Bachelor of Economics - Marketing & Management
Western Sydney University
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